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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent could not have asked for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced, knowledgeable and personable. The installation was quick and painless. They did excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was done quickly and looks great. Excellent customer service and overall good experience .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was done quickly and looks great. Excellent customer service and overall good experience .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and mounted the TV perfetally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Tilt easy to get behind the TV to plug in HDMI.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 2 TVs, made sure everything was in good working order. Worth every penny for their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great consideration for everthing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were pros everywhere this was a difficult install they handled it very well.Thanks Best Buy for employing great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has wall mounted 3 tvs and2 sound bars results were better than i expect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job in installing - It was to replace another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Ceiling Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional group came to install my ceiling mount power TV mounting mechanism. Very pleased with the install and the help to setup the TV wireless options, as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the crew of 3 looked like it was nothing at all. Very friends and will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount install tech did an excellent job. Cleaned up afterwards. Masked and sanitized touched surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Solid mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great! My tv is huge and this holds it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very efficient. Within 30 minutes they had the old TV down, the new 77" TV mounted correctly and the old TV packed up with all the packing material junk to take away. They then set up all of our cable/ internet services for the TV and showed us how to make it all work. The agents were great; best installation experience ever.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my TV and setup sound an streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an 85" TV. We are not capable of installing such a large monster. (LOL). Best Buy delivered and installed it in record time with absolutely no problems. Kudoos!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked out great will use again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Samsung 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and excellent service by knowledgeable technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting in all bedrooms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s perfectly. They were the epitome of professionalism and took great care of my home and devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job when they came to mount the tv. It’s a 70inch and was mount comfortably on the wall

    I would recommend this to a friend