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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They team of guys were so efficient. They took down the defective tv and mounted my new one with such ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85” TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, install was very professional, they got everything right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Improved my TV viewing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier. Everything looks good, and the install was smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Had issues with Amazon Prime app after they left thou. [Note: Installation fee quite expensive for a 30-min or less install time.]

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and attention to detail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very helpful with respect to proper placement of the tv and mounting height on the wall. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to do our installation. They were courteous, thorough, and tested everything to be certain we were satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service on TV installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an on outstanding installation of my TV mounting it on wall, hiding cables, and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and professional. He did a great job assembling the stand and mounting the tv. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our 86 inches TV. It is fabulous. Great color, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    another great experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was handled effectively, quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my televisions and hardware with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was excellent. Very respectful of our home and of our preferences. Very knowledgeable and helpful .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting aa 90 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that showed up to mount a heavy duty TV and wall mount were exceptional and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thank god for the geek squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey and his helper went above and beyond installing 3 TVs. And they were very patient with me learning how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the work that Geek Squad does!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a mount from Best Buy and wanted a professional to do it as I did not want to damage my TV. Scheduling of service was very easy even with pandemic. On day of installation, staff would let me know when they would make the appointment. The installation was very quick and done very well. I have use them to install several items in my home. Would highly recommend. Very knowledgeable and fast. They took away all the rubbish from the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathon installed the new TV and everything connected to it. He answered all questions, and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and installed the TV correctly and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GREAT SERVICE FOR MY ELECTRONIC PRODUCTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK TECHNICAINS WERE ON TIME AND VERY INFORMATIVE CONCERNING MY ENTERTAINMENT CENTER PRODUCTS. VERY KNOWLEDGEABLE AND POLITE.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Geek Squad did my TV mounting proud. Very professional and informative. Really appreciate speedy appointment time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mount fits perfectly and gives me a wide range of motion for adjustments based on sunlight coming into the basement

    I would recommend this to a friend