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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent, Prompt, Courteous Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75” TV to my wall. Not only did they confirm the arrival window and time, they showed up promptly. They were super friendly and quite personable. I felt very comfortable with the gentlemen that did the installation. They installed it exactly where I asked them to and they did an excellent job!! I loved their service so much, that I had them install my son’s TV as well!! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great for the value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed MANY flat screen TV’s in my life, but nothing larger than 55”. Being 83” and a fragile screen, it was WELL worth having Best Buy do the full installation. They were quick, clean and super efficent! They also programmed my DTV remote as well as making sure other settings including ARC were all good before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers removal done easy with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation excellent professional installers careful removal of old TV new TV installation went great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch work.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad-The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation squad arrived Friendly, knowledgeable, thorough, and Efficient. Excellent Customer Service❣️ Also assisted with Spectrum set up, speaking directly to Spectrum Customer service to resolve technical issues. The old tv haul away service definitely worth the extra fee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionals at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great and they were very polite in dealing with my compulsion to be helpful (which was the opposite of helpful). Amazing job of putting in a TV in a location that to me appeared an impossible task. We could not have done this job. P.S. Took a picture of a non-HD TV show as an example of the worse it can look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    This guy's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing work at mounting my 65 inch Sony x900f to my wall. I strongly suggest that if you aren't certain as to how to mount a TV call them. They came prepared and it was a very clean job. I will make sure to ask for them for my next tv that I will be purchasing soon for my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second home using Geek Squad services! Great service! The installers were knowledgeable, fast, and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 out of 5, not one negative thing to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to have Best Buy mount my tv & sound bar for a while. I wanted the wires run inside the wall as well which only added to my hesitation I considered doing it myself but was concerned about dropping my tv or it looking bad. I finally pulled the trigger and scheduled service. These 2 guys from Geek Squad were perfect from start to finish.They were extremely competent and professional I love the job they did and only wish I would’ve done it years ago. I would highly recommend Geek Squad to anyone at my local Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They did a great job setting my surround system with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and treated our TV with care. They were informative of what they were doing and were able to answer all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt timely efficient customer oriented professional knowledgeable great service highly recommend!! I tilt it however I like and swivel! Perfect for 75inch! I will use geek squad for all my needs. They have on their masks booties gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service and installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 77" TV installed and we had excellent service! The two men that did the installation were professional; informative; took time to make sure it was centered on the wall that we requested; set up a sound bar that we had purchased from Best Buy a couple of weeks before and made sure we were happy with our purchase before they left our poperty.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sales associate who was very knowledgeable about his TVs and was very honest with us to the installers that came out to install the TV in our home and the installers that came a second time because after a couple of weeks we decided we wanted our TV lowered everyone was so helpful and polite. And we are so happy and pleased with our purchase of a Samsung screen TV. Best purchase experience.

    I would recommend this to a friend