Customer Ratings & Reviews

There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

I've had 3 tvs mounted using the discount service provided through the total tech support membership. Friendly knowledgeable service that was as quick as 30 minutes for the easiest install, but would happily spend several hours on my most difficult.

The Geek Squad team of 3 actually showed up early and assisted with removing my old TV and mount and did a fantastic job of mounting our new 98’ TCL TV. Normally I mount my own TVs but I knew that mounting one this large would require more expertise and strength than my wife and I could handle. The team was very professional and efficient. They removed all the packaging and answered all my questions. Great service highly recommended!

The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

I have installed MANY flat screen TV’s in my life, but nothing larger than 55”. Being 83” and a fragile screen, it was WELL worth having Best Buy do the full installation. They were quick, clean and super efficent! They also programmed my DTV remote as well as making sure other settings including ARC were all good before leaving.

These guys were great and they were very polite in dealing with my compulsion to be helpful (which was the opposite of helpful). Amazing job of putting in a TV in a location that to me appeared an impossible task. We could not have done this job. P.S. Took a picture of a non-HD TV show as an example of the worse it can look.

The agents mounted my 75” TV to my wall. Not only did they confirm the arrival window and time, they showed up promptly. They were super friendly and quite personable. I felt very comfortable with the gentlemen that did the installation. They installed it exactly where I asked them to and they did an excellent job!! I loved their service so much, that I had them install my son’s TV as well!! Worth every penny!

contractors were on time and very efficient and knowledgeable. Took them about an hour to place tv mount on wall, unbox tv, and then hang. Minor adjustments were made. Overall, very efficient

The Geek Squad was timely, professional, friendly and were extremely diligent and knowledgeable on the wall mount and TV set up! Jonathan Holy was so helpful in getting our TV connected and up and running. We are thrilled with our investment in this TV!

I bought a wall mount because I was unsure of strength needed for a 50" TV, but it turned out we could use the existing mount, so we saved money there. Installation by Geek Squad rep was friendly and expeditious. Did all the settings for us in terms of best display for the room, and ensured all applications were working. Exemplary service!

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

Very professional and knowledgeable. They did a great job setting my surround system with the TV.

I was reluctant to have Best Buy mount my tv & sound bar for a while. I wanted the wires run inside the wall as well which only added to my hesitation I considered doing it myself but was concerned about dropping my tv or it looking bad. I finally pulled the trigger and scheduled service. These 2 guys from Geek Squad were perfect from start to finish.They were extremely competent and professional I love the job they did and only wish I would’ve done it years ago. I would highly recommend Geek Squad to anyone at my local Best Buy.

Both of the installers were very courteous, mindful, and efficient at their job! Overall, the installation went qui kly and was flawless! Thanks guys!

From the sales associate who was very knowledgeable about his TVs and was very honest with us to the installers that came out to install the TV in our home and the installers that came a second time because after a couple of weeks we decided we wanted our TV lowered everyone was so helpful and polite. And we are so happy and pleased with our purchase of a Samsung screen TV. Best purchase experience.

They did amazing work at mounting my 65 inch Sony x900f to my wall. I strongly suggest that if you aren't certain as to how to mount a TV call them. They came prepared and it was a very clean job. I will make sure to ask for them for my next tv that I will be purchasing soon for my living room

We had a 77" TV installed and we had excellent service! The two men that did the installation were professional; informative; took time to make sure it was centered on the wall that we requested; set up a sound bar that we had purchased from Best Buy a couple of weeks before and made sure we were happy with our purchase before they left our poperty.

Service tech was on time. Efficient and very professional. He had everything he needed to mount the TV and did a great job setting everything up.