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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not comfortable installing the mountings for our TV’s in our condo. We had friends who had their contractor install their TV and it fell off the wall, twice. We decided that the Geek Squad and all the experience they have installing TV’s was the way to go. They came in and installed our mountings and the TV’s efficiently. They knew exactly what needed to be done. They were great, neat and clean, too. I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job.everything is working great.thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything> It is great to have this service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. Vivid colors and sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the recommendations and level of ease with which the Geek Squad came out, mounted and installed my TVs. This was my first time using their service and would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting 55" and smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and easy to install mounting bracket. Geek Squad was very professional with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad attached our TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our TV on the wall worked out great! Your workers did an excellent job as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    another great experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was handled effectively, quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. Very polite, knew what they were doing and installed rather quickly. Showed up when they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my 65 inch TV over the fireplace and were such gentlemen. So patient to show an 80 yr old how to operate it too!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my televisions and hardware with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install And a good solid product had no issues and my handyman thought it was easy to mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job mounting this TV, I would use again if needed,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Tv. Was installed very nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. They hooked every thing up and did a great job and cleaned up everything very good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an amazing job mounting and hooking up our new Samsung TV and Samsung sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys that did this job were very nice and professional did a great job and were in and out in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and perfectly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best install experience ever. Late arrival was offered and appreciated by me. Quick install, Perfect look and instructions given.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With what little knowledge of how to set up our new purchase, we were happy with was done in so little time professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the coordination of products was a bit messed up, the Geek Squad stepped up and made it happen. I was impressed with their ability to determine what the situation was, and then get creative to deal with the situation. In the end, all the stress of the order/delivery of items in the order itself, Geek Squad took it on and made me a happy camper in the end by getting it done. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, and professional. They explained everything, and got the job done quickly.

    I would recommend this to a friend