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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the bracket and tv , very knowledgeable and helpful showing us how everything works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment.No mounting done or needed I was charged $250.They nerely hooked up my tgcan wouldn,t give my debit card a credit.They mailed me a $50 gift card which I doubt I,ll ever use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on the Geek Squad to expertly install and set up all my entertainment and internet needs !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My tv installation was done in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well. Arrived on time & no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture vivid color. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Wall Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung and hooked up my tv to my sound bar. Center perfect on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having a TV mounted over the fireplace. Was a little hesitant as I thought it would be too high. I am enjoying having the extra room in the living room . The placement works well with my furniture placement. The installer arrived as scheduled and had the job completed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profession done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job in mounting my television and connecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony 65" UHD 4K TV with a 3 tiered metal/glass stand. I had the Best Buy guys come over to hook it all up as there was a separate cable TV box and Blu-Ray player along with my Audio system that needed to be connected. These guys put the stand together and then mounted the TV and all the other components and wired it up fantastically so you can't see any wires and then set the TV up and demonstrated everything worked perfectly. These guys did a professional install and in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast, Friendly and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and no additional charge because of total tech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who came to install the mount were very professional and friendly. They knew what they were doing and were very quick in installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional Service and Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis was great. He took time to explain all the hookups and dialed in the TV's and audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two technicians and they mounted my TV, kept the wiring low visibility and tied in my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected all my attachments they were professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended. Let Geek Squad install your tv. Worth it. and if they drop it, they replace it :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed everything very fast. I love these guys they know what to do and everything looks and sounds GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV - wall mounted. Nice people that were efficient and on time. Getting ready to use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Can’t go wrong with GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! There’s really nothing more to say! Professional, kind and courteous and respectful of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellant Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my 65 inch Samsung curve were very professional and helpful. They reviewed all the features on the Tv and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided fast and efficient service when they installed my 75 inch tv. They did not leave a mess and were very clean.

    I would recommend this to a friend