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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad tv monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable about his job very Talented

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MAN WAS VERY EFFICIENT AND DID AN EXCELLENT JOB MOUNTING THE WALL MOUNT AND TV AND SOUND BAR. YOU NEED A WAY TO CONTACT HIM FOR A FEW DAYS AFTER TO ANSWER QUESTIONS THAT COME UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and very professional and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV with out any defects

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing and connectiong the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you Best Buy SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very Happy with the installation both Items wall mount and TV they did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service Received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service guys were: Quick, clean and professional! In and out…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third-party team mounted two TVs and they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third-party team mounted two TVs and they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job mounting my TV. He took great care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were prompt. Accurate and respected my walls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my t.v and locked need them to all my devices. They made sure it was what/how I wanted it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an Outstanding picture. Had best buy come in after I installed it to fine tune the settings. Big help.. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad insulated it with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great! My husband loves it! The picture is so clear! My kids love it too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, professional, knowledgeable friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was outstanding by two complete and friendly professionals. It was a pleasure having them in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 70 inch Vizio mounted by Bestbuy's Geek squad. I wasn't home so my mom directed them on where to mount my tv. I wish it was a little higher, but it will do. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were well educated, showed up on time and stayed at my home until the job was completed. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean installation after moving from family room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and super helpful and got the job clean and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russell and Joseph were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older surround sound system that I used with the TV I was replacing, I wasn't sure if it would work with my new 86 inch LG NanoCell. Russell identified that my 27 year old Nakamichi AV-10 Receiver had a optical input that would connect to the new LG, I purchased an optical cable and I was able to experience that same theater type sound but this time with a a 4k Smart TV. The Geek Squad team is awesome, an added value with any Bestbuy purchase.

    I would recommend this to a friend