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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First installment was bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installer never asked where I wanted it. Told me my wall was crooked. Second installers moved it and were fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard and Marcus were fast, efficient, helpful and friendly!! I highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very sturdy, allows tv to be close to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 75 inch mounted with this and it holds beautifully. Make sure you have ample space for tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted tv over a brick fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv over a brick fireplace with no problem at all and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was done perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Technicians were very knowledgeable and the installation was perfect .

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech. Very friendly, worked fast and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, organized, delivered as planned and cleaned up. They communicated in advance to both schedule and confirm the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on social media telling people to get the geek squad, and buy their appliance here, it's such peace of mind to not have to find reliable fix it people, these guys are always so good, service is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job.everything is working great.thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great, my only gripe is the use of power tools for everything. There are bolts in the back that set the TV to the mount, with the power tool one was way tighter than the other. I backed it off and set it correctly with a screwdriver, you have to hand snug it to not over tighten and misalign the bolt. But they did a good job and picked up after everything was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional polite and quick. These guys did awesome work and cleaned everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and made sure everything was working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a pleasure!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and always explain to the fullest and personal experience. Put you at ease before and after the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!! From the contact concerning arrival time and set up was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, detail oriented, careful and clean. The guys were knowledgeable and professional. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65 inch TV and connected it to all my devices. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and hauled up the TV to the second floor. They set it up on our wifi, showed us the modes for cable, fire stick and the TV apps. Did a great job cleaning up. They were here about two hours putting together the console, wall mount, TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they came and setup not only the Tv mount but LG tv as well onto the wall. Very professional and knew their jobs as well. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the geek squad was terrific. Very helpful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, answered all my questions and showed me I' how to use the controls. They worked constantly and courteously.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    one time, no mess, quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad team was on time, left no mess and worked with us on a better solution when they ran into trouble with our desired setup.

    I would recommend this to a friend