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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Guys were great! Friendly, helpful and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to explain things and even saved me some money by advising me of something I didnt need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have had Geek Squad service it has been great. This time due to the virus, extra precautions were taken by both employees who came to our home to install the new TV. They removed our old one. Installed the new one on our existing wall mount. They set up the TV with all our streaming services and showed us the basics of use. Very pleased with excellent service. We have the annual contract and find it very useful and will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People were very helpful and respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs took the time to explain everything and help us better understand the featurs of new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros and it took very little time. The attention to detail was also excellent. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with both customer service and technicians. Very well informed on operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad service mounted my TV mount and Samsung Q90T 75 inch TV and all my devices Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squard is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    77" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and knowledgeable techs!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and neat. Came on time and were very well prepared.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Knowledgeable team who knew what they were doing. Would book Geek anytime again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived and mounted my TV and connected all cables in an expedient mannner an was ver professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    easy does it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to ease of hanging TV, sales rep very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV, explained everything in detail and we’re very patient & professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous fellows,very neat fast and professional installation. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Guys......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was defective so it was replaced reinstalled and reprogrammed it for me. :) Great job guys

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Delivery and installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team were outstanding. They were professional, personable, and took the time to clean up after total installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole project from purchase to installation went great. The installers were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    85 inch Samsung TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install. The installers were professional and did a great install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and help me with all my settings. Tech was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Experts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who hooked up our new wall mounted TV was fast and efficient - definitely worth having an expert do the job!

    I would recommend this to a friend