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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    77" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and knowledgeable techs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs installed & programmed Sonos system with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very good installing my electronics and new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience. The technician was very knowledgeable, friendly, and helpful. I explained what I wanted and he was able to help me realize that goal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent was polite and knowledgeable. He did the work neatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83 inch Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was Great, the guys were on time, professional and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted exactly where I wanted it. They were polity and efficient and even set up my apps on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and would answer any of my questions. They did a tutorial and made sure I could work my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set-up is an undertaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the installers had a routine that they walk through with new clients. Something with the most commonly used settings and maybe some materials to refer back to. It sucks having to call the geek squad for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were super quick and mounted my tv in less than 30 minutes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install was the right choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys came in and mounted my tv in about 30 minutes. Very professional and left my house clean with no debris or boxes. Stellar service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service reliable on time would like for appointments to be available sooner but overall excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service Received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service guys were: Quick, clean and professional! In and out…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my new TV professionally and quickly. They showed me how to navigate the remote and gave advice on streaming. They were so nice and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great priduct, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 TV in the last year and had 2 mounted by Geek squad Service was great and Geek squad members were both Tidy and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gwen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family room looks fabulous the geek squade was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick and very professional in installation of my tv. Wall mounting looked so easy when they do it in few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had all our items ready. Two workers came in and had our tv installed in 10 minutes. They were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Loft TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and quickly with efficiency mounted my 72in TV for my daughters in the loft

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv was mounted very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came did an excellent job mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was professional and quick to get the installation complete late.

    I would recommend this to a friend