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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    85” tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional, and informative, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as expected. The installer was good. And the tv stand is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service = pros !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service they unboxed and mounted everything and were in and out in a flash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my TV! The geek squad did an amazing job with hanging the TV and the sound bar. Thank you Best Buy, you guys are simply the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rockstars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB crew did an outstanding job installing the tv bracket and mounting my new 77 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv,good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced group of guys done a great job mounting my 85” Sony tv..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new 85!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding new clarity and vibrant colors on my 85.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv and sound bar did a great job. They were quick, cleaned up, and overall did an amazing job. I am really happy with the final outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek squad is the way to go!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talking about excellent services. The gentleman arrived on time and did a great job and removed all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV it fit our budget and perfectfit for our bedroom. It is a little difficult to get to the sleep timer. But over all we love we love this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install and setup ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to get a system installed in your home. Very professional and respectful of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my equipment fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were knowledgeable and fast. Im glad I had them complete the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skilled At What They Do, Has Changed My Experience Watching TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service!!!they went above snd beyond what needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70 in tv super fast and on ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast setup and mounting was even faster for my 70 in lg thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work from the Best Buy team. I loved the timely and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek guys did an outstanding job, they completed the tv installation very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agentswere professional and explained everything as they were doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, professional staff, and timely service. A job well done! I am very pleased and will call the Geek Squad for future projects.

    I would recommend this to a friend