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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job mounting this TV, I would use again if needed,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gwen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family room looks fabulous the geek squade was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure that everything was connected properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody and Clinton were very professional. They removed our old TV and mounted our new LG flat screen which had been delivered via FED EX. Unfortunately, during shipping the TV screen broke. So, Cody located another TV that was in stock and came back within an hour to complete the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Rewards membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing the Total rewards membership as this service was free with the purchase of my new TV. They helped with unboxing, setting up the TV with thr legs and placing it where it needed to go. They also tested a few things making sure the TV worked before they left!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents worked hard to mount the TV on the wall and ensure the TV was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a geek squad convert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were all knowledgeable, courteous, friendly and helpful throughout the install. They picked up after themselves and made it look as if they hadn’t been there, except that my new TV was up on the wall and working with my new sound bar! I was nervous using this service because you never know what kind of service you’re going to get in store but after this interaction I’m fully invested is this Best Buy service going forward!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install did a great job. They were clean and cleaned up after themselves as well as explained all that they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly services, and professional quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, worked diligently, and cleaned up after themselves. Will use the services again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First man not much effort was made. In all fairness to him tv was too large for one person to unmount . They were supposed to send two people to begin with it was clearing noted on order and they only sent one . If they would have sent two the first time it would have been a 5 star . Second installers were very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our 86 inches TV. It is fabulous. Great color, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents arrived timely, worked quickly & thoroughly, & made every effort to ensure I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and efficient. Was great at keeping area clean while he worked and after he finished. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great set up team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came were able to mount the tv and get it all set up. He was pleasant and knowledgeable. Able to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices. They did great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and their geek squad. They hung my tv without any problems. I love the way they look

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job installing and verifying the initial setup of the TV. He was very timely and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They attached the mount to the wall after we discussed where I wanted it. They were patient and friendly, quick and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and great instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and got our TV set up on the wall mount very quickly. Also he got us hooked up on our WiFi/internet and helped us learn how to use our new TV. We are in our late 60’s so we would have had issues doing this ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted up my TV and asked questions and gave their great opinion! Looks great!

    I would recommend this to a friend