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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents fitted this item they were easy to deal with and knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation, professional and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me so much hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in preparation for a satellite connection. They were efficient, tidy, and very helpful. I'm so pleased with both the TV and the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my wall mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall mount quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Intalls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was seamless, great group of people whom performed the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guy was very knowledgeable and did an outstanding job installing our entire system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad INstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and installed my tv and connected all of my devices. Walked me through all of the features and made sure everything was working correctly before they left. Even helped with our ring doorbell even though it wasn't purchased at best buy,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install person did a very good job. got the product mounted and connected the tv. was pleased with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect thank you, the two gentlemen there was a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leon and the other gentleman i forgot his name my apologies did a wonderful job and gave excellent customer service, they explained to me how to move around the tv with it being attached to the wall mount as well as how to set up my WiFi, very kind, They attempted to come early and I fell asleep on them by mistake and they still came back in a timely manner, need more customer service like these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Square did my installation perfectl okay,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a pretty quick job and very well done job,and it was perfectly mounted,so far no regrets atal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $49 install is a great buy. Have your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have every plan Best Buy makes I'm sure but the plan that allows me 24/7 online support and $49 install is by far my favorite feature. My only issue with the install was that the mount I had previously purchased elsewhere did not work with this particular TV but they said they had one on the truck and I could buy it for $70, twice what the one I had cost, but I needed it installed then. The mount does not come out from the wall or swivel or tilt and it makes it impossible to get my hand behind the TV to insert HDMI cables. My bad for not knowing all mounts won't work with all TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and ring camera set love it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two agents were quick and professional. Explained everything clearly and were very neat and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person crew were polite, efficient & very competent with what they had to do. Ditto for the setup of cable box, et al.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very knowledgeable and I appreciate the time spent showing me how to navigate the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was outstanding. Mounted the TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squard is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 83 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they had to do and explained things. Also helped with understand our new TV

    I would recommend this to a friend