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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Answered all of my questions. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Techs are Tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the techs at Best Buy. Professional, friendly, competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    RQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and mounted the TV, great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very good work, cleaned up, explained everything. Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prepared brought a back up tv mount just incase and we needed it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall perfectly the way we like it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite and professional. Did a good job. Will use them in the future. Thank you Jordan and Anthony.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install of all my tvs mounted is the way to go with excellent work that looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to do this myself and that already is a plus haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new tv, beautiful color ! Friendly service. Very good installation. In my family room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my components. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a fantastic install job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a quick and fantastic job installing our tv they were also very nice and were very informative!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and made my life so much easier. Quick, clean, and everything looks perfect. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    WrongTVInstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed at the previous home so I had to wait for that to be brought to my home after. The whole process was overall frustrating with not much remorse. The TV was mounted fine though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 75’ tv and did a great job showed up on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very nice and professional and did a great job of mounting my new TV in the living room

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV & programmed to all my devices. Clean work. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was AWESOME installing my TV and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the tv and mount from my parents house and put it up in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great, my only gripe is the use of power tools for everything. There are bolts in the back that set the TV to the mount, with the power tool one was way tighter than the other. I backed it off and set it correctly with a screwdriver, you have to hand snug it to not over tighten and misalign the bolt. But they did a good job and picked up after everything was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up Smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and set up the way we wanted.

    I would recommend this to a friend