Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Jac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great would recommend to anyone. And they were fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did fast and very good work. Explained everything they did , and hooked up game system and cable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Feel Squad!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to mount my 65 inch TV to the wall. They did an excellent job. The TV was placed exactly where I wanted it to be and was centered perfectly. They connected my TV to my internet and made sure it was working properly. They also hooked up my DVD player and VHS player. They synced my cable to the TV and showed me how to use the remote. It was all done in less than an hour. The geek squad was very professional and I would definitely have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, efficient and fast. Very pleased with the service. I’ll use them again as the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always prompt, polite and neat. I will only let them install in my house

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did the install great for our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are knowledgeable and nice. Big shout out!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad perfect serviced and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional serviced. The installer was really helpful and set the tv perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installer was reliable, knowledgeable and kind to my special needs sister!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    55 inch lg smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a beautiful picture but I continue to have a problem with this one as well as the first one I had before exchanging. The Tv continues to blink out (just goes completely black for a few seconds while watching any program). This happens some days 3-4 times while watching any program. Not completely satisfied. I have two other lg I’ve had for 6 years, from BEST BUY. Never had a problem at all. ???????

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mounted my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The agents mounted my TV with great care and expertise. No hassles or problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you must have it on the wall then let these guys do it for you. Very professional great look I recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very knowledgeable! Helped me understand a lot more about my product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The installers did a wonderful job installing my 75 inch tv and wall mount. Extremely happy with there service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad takes care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were really efficient and professional. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service on time connected up to my entertainment center told me how to use it and hoe to make changes to my entertainment center to use it easier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great serice techs from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians where very fast and through with the installation as well as as the demonstration,. Mount is moveable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Removed Old TV + Mounted New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. Had the TV mounted in no time. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech/GeekSquade was very efficient, o time, patience, professional, explained and answered questions effectively as well as installed the tv mount quick and cleaned up after his installation. Highly Satisfied will service, plan to use again, sorry the free service will be discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set-up and mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount and set-up went just fine. Everything was reconnected and we can control it all one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best yet...was very very very efficent thank u best buy

    I would recommend this to a friend