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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job fast service, clean and courteous, excellent team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS SERVICE IS INCOMPLETE:NEED TO RUN CABLE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    01/11/2020 THIS SERVICE IS INCOMPLETE:NEED TO COME BACK TO RUN A CABLE. TALKED TO AGENT RONIER. SAMSUNG 55" IS NOT INSTALL. BEST BUY CAME THURSDAY,JANUARY 09,2020 AFTER 5:00 P.M. AND LEFT WITHOUT INSTALLING 55" T.V. I HAVE CONTACTED BEST BUY AND WHAT THEY DID WAS GIVING ME AN APPOINTMENT FOR THURSDAY,JANUARY 16 ,2020 FROM 7:00A.M.- 1:00 P.M.I TALKED TO SAM AT 800-433-5778. I HAVE BEEN A GOOD CLIENT OF BEST BUY FOR MANY YEARS AND I WAS ALWAYS TREATED WELL.ORDER BBYO1-805684352732.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV mount was placed on a brick fireplace. Geek squad installed it and our TV with no problems. All wires and cords hidden. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. They made everything work in 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in sand removed my old TV from the mount and then installed the new one super quick. I was amazed at how fast they were

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a good job will use them again as needed in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices in a quick and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted our TV in no time and so nice to have them do it right the first time! Really appreciated that. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done timely and efficiently, the installers were friendly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time! They took great care in mounting my 85" Sony tv. They were also great in setting the tv up with me. They were polite, gracious and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was superb came earlier and installed tv quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Best Buy installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and connected everything right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv amount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, on time, clean up after they finish

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mr. David Wiseman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the TV and connecting the cable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my service from Geek Squad Eric and Bob. They are terrific at taking care of installing the equipment professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounted by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the installer he was so professional...he took all the measurements and mounted the tv pretty fast and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting 55" and smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and easy to install mounting bracket. Geek Squad was very professional with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted our TV quickly and were very p!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent s mounted our TV and did a great job !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was down professionally and mount makes tv look like it blends into wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect, Moved and needed to have my TV mounted in my new place and did an excellent job

    I would recommend this to a friend