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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Work was done as expected, very professional, on time, took time to explain functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great, 2nd time using their services. He position the bracket where we wanted it and had it all set up within 1.5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad was great in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, helpful, efficient during installation day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of currently owned tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from The Geek Squad did a great job installing my current tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket works great and the install was perfect. It looks very good and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of everything that was needed to enjoy my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was like a miracle worker. They know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job of installation and set up.They cleaned up after the job was done, I could not ask for a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my televisions in style!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted both televisions. They even assisted me when I fell outside and "kissed the concrete" with my teeth. Calm under pressure! Appreciated them returning to hand the TV in the living room. So professional and the more veteran tech, was really collaborative with the more recently hired worker. Appreciated professionalism and the work completed. So glad I paid for the technical assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze. I now have my dresser space back as the TV was blocking the mirror.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad = My Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting my TV and correcting a connection problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install visit & TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great; working quickly & extremely neat... May sure all connections, remotes & various downloads were in place on new TV before leaving.. well worth the install

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and through ! They set up our TV and answered all questions (and we had a lot!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad mounted TV to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV to wall, made sure all was hooked up properly so that we could watch our cable shows.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job in mounting my TV. They came exactly on time and performed the task without any issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep an eye on them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came to install my tv were very professional, friendly, they knew what they were doing. Connected my tv, mounted it, connected it to all my devices. Just watch them while they mount the tv. For some reason they aligned with my bookshelf and not just using a level. I didn’t know my bookshelf was slightly leaning but when they were “done” mounting the tv I had to tell them to do it over and ask why it was tilting down. It looked terrible. Why wouldn’t you just mount it level!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount snd great deal/price. Thus mount was basically 1/2 off and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In-home Mount and Connection to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy in-home installation. The agent did a great job.

    I would recommend this to a friend