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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mountain TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional insulation answered all of our congressions thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes technology simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that works with Alexa (Amazon). Makes so many technology issue simple and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mounting experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jessie did a great job setting up and mounting my 65" Neo Qled Samsung. Added all my apps etc and gave me a lesson on using. Very neat and cleaned up really well. I could see both of the Geek Squad techs had so much knowledge and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came in and mounted 3 TVs in my brand new home. Those guys were very polite, efficient, and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean professionl look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV wall mount. Easy install. Easy to attach TV. Pulls out. Swivels. Tilts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly the "Best Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...Came when he said he would.. Removed our old TV. Installed the new one...Made sure that everything was working. Made sure we had all the stations we were paying for. Spent time showing us how to work all the new stuff. All with a smile. Great guy. Very happy we took totaltech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall adjusted the wires and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Looks clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job mounting my tv and hiding all the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Geek Squad agents. They have gone overboard with their hospitality. You can ask them anything related to computer knowledge or TV expertise and they will have the answer or will find out for you. Our brand new router was not working right while they were here. So without a question, Derrick took it back to the store and returned with a brand new unit. We were within warranty so no charge . Yes we love our Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy, Clean, and Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased and surprised by Geek Squad's Tv Mounting services. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job . Very professional Cleanup what little mess they made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early and set up my new tv. They showed me how to operate and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my order and properly installed everything and made sure the tv was connected to my WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Great services. Knowledgeable, polite and very professional. I will definitely use this type of service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. The servicemen were great. They arrived on time and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV perfectly. Including the in wall plug to hide the cords. Very good job. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great gob !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best people to install electronics. Safe responsibility and people that knows what are they doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks really good and the installer was good and neat. Looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel who delivered and mounted my tv were great! They found out where everything was going and asked my preference on height, took all the measurements and installed the mount and hung the tv. they also connected the tv to my wi-fi and checked for updates. They then asked if I wanted the packaging for anything and when I said "nope" they took it all away without blinking an eye. I would recommend Geek Squad for tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional with the installation. Friendly and took care to clean up everything before they left. They knew what they were doing and got the job done quickly.

    I would recommend this to a friend