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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad installed my 55" Samsung Frame TV. They were fast, courteous, and showed me how to get to the 'art' function. The TV is great and I'd have the Geek Squad install anything else I buy. It's well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV - wall mounted. Nice people that were efficient and on time. Getting ready to use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad service mounted my TV mount and Samsung Q90T 75 inch TV and all my devices Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing the TV. Very professional in their behaviors and actions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a good job will use them again as needed in the future

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall perfectly the way we like it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy, clean and considerate associate. Very happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff are very professional and knowledgeable. The at home service is so convenient and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to remove my 40” TV from the wall mount and put up my 55” TV in its place. They also hooked up my new 65” TV. AWESOME!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros and it took very little time. The attention to detail was also excellent. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good install all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install, techs made minor errors, connected to HDMI ports 2&3 after I requested 3&4, additionally second tech went through setup screens on the TV without me. I had to factory reset the TV to change items to how I wanted it set up. Otherwise I was very satisfied with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very helpful. Understand the products and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice and on tie and installed everything how I wanted it n looks great! Ty

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best coustmer serive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional it came early on Appontiment time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and quick. They took time to ensure everything was done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did excellent work and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with how curtious, knowledgable and efficient the two Geek Squad employees were mounting our television. Realizing how terrible our wifi signal was, Jarod suggested another product to improve the problem and came a few days later to install the eero on three floors. They were a pleasure to deal with and we would definitely use Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for help with my iPhone however the difficulty was with my provider and he pointed me in the right direction

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job getting things set up fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very polite and punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the set up and installation perfect but when I askes questions about installing my virus protection and fire stick they said that wasn't on the contract.

    I would recommend this to a friend