Customer Ratings & Reviews

Brandon worked around a bad weather day and rescheduled the call and came out to our house as soon as weather was better.

They mounted the TV securely. However, the exact place on the wall was marked off for them and I duscussed with them about centering it on the wall. Despite the discussion and tape markings on the wall, they still had it off centered. They gave an excuse about the wall studs, but the bracket had screw holes that were designed to be able to shift.

Guys were on time fast and efficient. Great deal for the service. My husband will never try to install another electronic.

Technicians did excellent work and very professional

They did an excellent job getting things set up fast

Great people and awesome service. They were quick and friendly

The geek squad came and hung up the TV where I wanted it. Installation was quick and easy.

Excellent Service Was On Time & Quick Very Informative & Friendly

The installation was quick, efficient, and properly done. Everything works like a charm.

The gentlemen that install my tv were extremely professional and helpful. Will definitely uses this service for future purchases!

I was hesitant because they booked me with a third party (not Geek Squad) installer but I needed to get my installation done for guests. Steve was fine but a bit difficult. His work was nice with the mounting. I am not completely happy with the programming on my main TV. I will need to call him back. But he kept saying he was going to have to leave and have them reschedule because the codes for his payment were not right. Well, that would not do and I wasn’t happy. He got terse and kept going in and out to make calls and get his stuff. He was telling me my mount was not correct (it was) and he would have to come back. Every excuse to not complete my job. I sat on the phone and reached Best Buy Geek Squad, worked out part of it (they were also difficult and honestly ridiculous saying they could not make decisions for another company or give authorization). Well I booked through Best Buy/Geek Squad and they should be able to make the call and correct the errors they made in inputting the codes for this 3rd party. Anyway the work got done and I am more than happy with the install. Like I said, programming is still and issue with the one Harmony. I will call to get that fixed. I have always loved using Geek Squad and never a problem until I agreed to a 3rd party outfit. I will not be doing that again. Beware anyone other then Geek Squad doing your install or programming.

The guys were brilliant Very methodical and perfect

TVs have to all be of decent quality to compete in todays market

Agent hood up my tv I'm very pleased on how it turned out

Neat, no wires. They connected the system to wifi and explained the setup as well.

Very professional, excellent and clean installation. Very friendly and explained every step as they installed my 65” tv

The two men who installed my 65" TV were pros. They were knowledgable and a pleasure to have in my home.

Great job mount my smart tv on time with my appointment

Recommended for placing our tv on the wall. Does the job,no worries about tv falling. Way to go if thinking about wall hanging.

Agents mounted my TV as well as the soundbar to my TV. This was done in a very professional and timely manner.