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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mounts and tv perfectly. Everything was done professionally and they were very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb job by Aiden (sp?) and his team. Best Geek Squad experience yet and the have all been Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, extremely professional and knowledgeable. Can’t say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted a new tv for us, they were quick, efficient, but polite and patient in answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job mounting our new tv and made sure we were happy with everything before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was so efficient, fast & knew their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two gentlemen & they did a fantastic job! Asked us where etc. Best & fast ever.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installers not your usual team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The female installers where great, nice and extremely knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hung my tv and installed all my speakers. The Geek Squad did a great job as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did the install great for our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are knowledgeable and nice. Big shout out!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. Very polite, knew what they were doing and installed rather quickly. Showed up when they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV in my new home. They were timely, polite, followed local COVID guidelines (which is big for my family with immunocompromised family members), and they were EXCELLENT at their work. They provided me recommendations and gave me the option of where I wanted my TV mounted. They cleaned up after themselves and were so helpful and efficient! And they thoroughly went over TV information with me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worked out great. The men were professional with good personality. Look forward to next time needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong tv mount good price I installed it without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Mediocre job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV securely. However, the exact place on the wall was marked off for them and I duscussed with them about centering it on the wall. Despite the discussion and tape markings on the wall, they still had it off centered. They gave an excuse about the wall studs, but the bracket had screw holes that were designed to be able to shift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time and cleaned up after doing the job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome service! very knowledgeable and quick installation! can't complain for a job well done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Frame TV installed flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents leveled, hung, and setup the tv and it looks and works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clean job mounting my TV. Polite and efficient technician.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job making all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent and neat job unpacking and mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed my Tv wallmount and Tv they ask where I wanted it , in no time the job was completed

    I would recommend this to a friend