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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Love GeekSquad installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super efficient and helpful. They showed me how to use my TV and the mount and provided great suggestions on how to change settings for what type of application (gaming, TV, HD movie watching, etc)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so quick with installing my wall mounts and tv . They were so friendly and work was amazing. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mount tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came and installed the tv very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came into our home to install two televisions was professional, courteous and willing to answer our questions regarding the new technology. We had been on a satellite system until our recent move to a new home, and using streaming internet was new to us. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very helpful. Understand the products and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a bunch of extra stuff with my sound that I did not even ask for! Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLATION SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, WELL DONE AND COURTEOUSLY DELIVERED AND INSTALLED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the job like a BOSS. 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If 10 stars was an option they would have earned them. The guys that did my tv install were incredible. To say they went above and beyond wouldn’t even cover it. They made sure my tv and sound bar were installed perfectly, and I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire a professional, Kiss yourself later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. The agents they send are always 100% sharp and knowledgable. worth every dollar. NO STREsS. Hire a professional. I live in a hard to reach place in the city. Apple products are hard to find a tech for. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable staff and detail work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was early. Very educational. I felt easy asking questions and the information and instructions were well explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put up quickly and the Geek Squad was patient with me explaining how to use the remote and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation accomplished without a hitch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and set up very quickly and crew, cleaned up all packaging materials and hauled old TV away

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and very fast. Wouldn't want anyone else to mount my TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job to come over house to install tv for all house like that I will recommend to all my friends all my family

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Demian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, clean professional install! Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my home to mount my TV was nice & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, fast and friendly. Cleaned up behind there self. went went through all set up features to make sure they worked and then explain them to us, and answer all of our Questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation and setting up the remote. Friendly help crew

    I would recommend this to a friend