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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Was installed quickly and done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount 2 televisions in my house. They were extremely efficient and did quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mpunted my tv and answered my questions. They were very professional and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install large TV 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did an outstanding job of connecting & mounting large TV & support stand. They were very precise, efficient, knowledgeable, worked well together. Explained how to use special features. Very neat, cleaned up all packings & put the old TV in my car. Very careful not to track dirt into house & careful not to damage anything. Both were a pleasure to have worked with!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a wonderful job mounting my 65in. TV. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing. They were efficient, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team mounted 2 TV for me. They were awesome !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my tv and wall mount. Connected my tv and tough me how to use remote Etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid Problems Installing Yourself and CALL EM NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty mounting it myself and finding the type of stud it was. It was metal and caused us some difficulty so we decided to go with mounting via Best Buy. It was a smart move. Our technician Larry was very very good and very efficient. He was done within one hour....Probably closer to about 30 minutes. He even hung on the mountain with his entire body weight to show him how strong the mount and the mounting was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides hooking up my new television promptly, the tech took the time to explain its workings to me

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Forty Niners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a good job and we’re on time and did a very nice reps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture! Geek squad friendly and professional. Nice job of setting up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and sound bar and tested them explained how to use the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came on time and had everything up and running very quickly. They discovered a faulty HDMI cable and replaced it, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his crew were fantastic. They set up the TV and it looks great and works as it should. Very happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a good job will use them again as needed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and very personable. I would use your service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and cleaned after installation of bracket and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed our 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Professional, timely, efficient installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Connected and mounted the TV quickly and also moved old TV to another room

    I would recommend this to a friend