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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Easy as pie

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets done well the first time. I moved into a new home and needed to install several TVs and thermostats so I put the Geeks to work. No disappointments. The clearer you are with your uses of the Sevices after install, the more helpful the agent will be with getting you ready to use it the second they walk out. They can program your remotes. They will connect you to WiFi. They will help you setup you app credentials. I know they have some limits but if you ask, you will likely get.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous service. Exhibited expertise in installation and setup of TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted all TV (6) in less that 3 hours, including one that required drilling into ledge stone. All look great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In-home Mount and Connection to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy in-home installation. The agent did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Jac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great would recommend to anyone. And they were fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Myrtle Beach house install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make installation look so easy and very god at what they do, I will use them again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an Outstanding picture. Had best buy come in after I installed it to fine tune the settings. Big help.. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical. Geek squad did a great job installing and hanging tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted was amazing and did a wonderful job. Went above and beyond to get things connected properly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional and honest. Very knowledgeable and willing to help with all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they mount all my tv with no problems and even have me a couple missing screws

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time, efficient installation and the gentlemen made sure everything was I good working order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy with picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing and setting up TV. Very good at explaining the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my TV very quickly and efficiently. Thank You Geek Squad for your help

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    65 inch tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a fabulous job def worth the money very professional I will be calling back soon to use them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted our tv and answered all our questions. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Experts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who hooked up our new wall mounted TV was fast and efficient - definitely worth having an expert do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers from Best Buy installed the new TV mount on my wall & attached the TV. The mount is very substantial & tilts forward so I can see the TV without cranking my neck. The installers were efficient & respected my home. They did an excellent & professional job & I'm very happy with the work they completed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all worked like a charm. Couldn't have hoped for more.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Re located my 75 in and installed my seround.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked hard and did a great job! Thy arrived on time.

    I would recommend this to a friend