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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 728 Showing 14,541-14,560 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount our tv to the wall. They did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job. Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and connected all my equipment to it and also fixed my Bose system in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visit was quick and efficient. Individuals were very professional and well trained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and were very nice and neat in setting up our equipment that we purchased. So thankful for their technique!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 85 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job on hanging my TV. Something that I could’ve never done thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, showed up on time and very quick installation, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with the installer. He was knowledgable about the installation, the tv, and the apps and he provided excellent instructions and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service. The techs were knowledgeable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv over my fireplace it looked great. Very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey satisfied with the agent who installed and set up our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I have a new found appreciation of the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was excellent. Prompt, Courteous, Informed, and COVID aware.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the efficiency of the installation team. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough explanation and demonstration of my new Samsung television. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad installed my TV mount very quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount, made sure that all my devices were connected and working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wall mount in place and these guys were able to mount the Tv with no problem. They were in and out in less the 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new TV on existing bracket so that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and courteous installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech arrived on time and was very courteous and professional. Got the installation done very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, I highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung 82" TV from Best Buy. I didn't want to risk damaging it. So I had the Geek Squad come out and install the wall bracket and TV. They sent out 2 guys, they were both professional, polite, and fast. After watching these guys work and struggle a bit. I'm REALLY happy I paid them to do it, because I probably would have struggled with it for hours. They even cleaned and swept not only the work area, but the path all the way back to the front door. 5 Star Service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks great. Geek squad installation. Was scare at first. But they did it. Thank you.

    I would recommend this to a friend