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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was like a miracle worker. They know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever....no pun intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing !!!. They were respecful of my home, wearing shoe covers. They were professional and kind. And most importantly, they were extremely talented technically. Can't say enough kind things....oh yeah, and the price was good. Win.... Win!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable staff and detail work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Demian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Sony Bravia installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they were professional and excellent. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was completed in a timely manner with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered, installed on wall and gave us instructi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional knowledgeable, quick service, excellent instalation process

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had all our items ready. Two workers came in and had our tv installed in 10 minutes. They were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of mind knowing that if they broke it, they’d bring another was worth the extra money over using a contractor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and sound bar and explained how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on time and very quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and working shortly after he showed up. He cleaned up and hauled away the old set. Very efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good except for knowing about LG tv limitati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Too bad they didn’t know you couldn’t use a Roku without an adapter. But that really the responsibility of the salesperson. And I know I should have done more research. I wouldn’t buy an LG again. Nice picture, but I actually care about accessible content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers from Best Buy installed the new TV mount on my wall & attached the TV. The mount is very substantial & tilts forward so I can see the TV without cranking my neck. The installers were efficient & respected my home. They did an excellent & professional job & I'm very happy with the work they completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work wall mounting a Samsung frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JJ and her colleague did an excellent job mounting a Samsung frame tv. I had ordered a wall box to mount the control box of the frame tv but it was too big for the space behind the tv. JJ came back after a week to make sure that the control box was properly installed after I ordered a smaller box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE! Amazing Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service.. very efficient and knowledgeable ! Look forward to the next tech experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad 10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents mounted my tv over my fireplace and did an excellent job I recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very good work, cleaned up, explained everything. Happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was done quickly and looks great. Excellent customer service and overall good experience .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was done quickly and looks great. Excellent customer service and overall good experience .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their guys are always on time for me and do an excellent job. Respectful and professional.

    I would recommend this to a friend