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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "SQD" arrived early. Tech was joined by two others. All were very helpful & informative. Great job with the instillation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team members are the Best. Fast Professional Neat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and quality job and cleaned up afterwars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! The best thing about Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and installed our TV quickly. We are very happy with their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rock stars quality work guys were great, hung a huge TV with ease and precision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65” over fireplace installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and efficient in the installation of a large television above our fireplace. Excellent work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic wall mounting of 85 inch Samsung TV was quick. Geek Squad did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked efficiently. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of 5 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing new TVs and we very professional and cleaned up everything when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians where very helpful, efficient and professional! I've recommended 3 people since my install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and connected everything perfectly. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket and TV put on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and mounted my bracket and TV. It was put on the wall in a timely manner. They were on time and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to mount my TV wasn’t from geek squad but he did a great job! Fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person did job good he get a 10 from me was on time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Up with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our tv so quickly and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed it were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on installation and removal Helped with setup also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed tv without any trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a nice job with the TVs, no hassles and easy mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodrigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed my 60" Samsung TV, from Best Buy. The Tech showed up on time, 12;30 pm (Service window was 12 noon until 8pm) and promptly unboxed the TV, then removed the old TV from the TV mount and installed the new TV. The Tech was efficient and timely with his movements and knowledge regarding my questions. A very positive experience from beginning to end.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very humble and professional gentleman who dud my tv mount

    I would recommend this to a friend