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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Professional, Friendly, & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have benefited from the Geek Squad on several occasions and every time they’ve come through in a timely fashion. Each time I/we were excited and eager for their help. And each time it was better than we hoped and more all inclusive. Each tech eagerly shared their knowledge and got us up to speed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall perfectly the way we like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brady Matthews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Brady Matthews did an amazing job! He was on time, very professional and patient. He showed me the technology involved with my new TV. I'll hire him once more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when they are there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely polite. They tackled a complex install that took a couple visits. My only complaints would be that if they couldn’t finish the job, we had to reschedule and wait weeks in between each visit to get the project finished. Also, communication in between was lacking and if you call geek squad you get sent to a call center out of the country that are pretty much a waste of your time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Strange during pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing. Very neat and practiced social distancing and mouth covers and gloves during process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and help me with all my settings. Tech was professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all worked like a charm. Couldn't have hoped for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting 75in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys professional, polite and knew exactly what to do. Great experience! Would use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounting was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted the 85” Sony TV perfectly. It’s centered on the wall and at the correct height.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mount tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came and installed the tv very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Brown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all the necessary devices so that I had a wonderful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quite quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Came at date said and were very professional. Also cleaned up after the installation and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my tv and connected it to all that was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication in advance of their arrival. Arrived when they said they would. Very polite and courteous. Installed the TV mount and 77" TV exactly where we wanted it. They helped us set up the TV and soundbar and made sure we were comfortable on how to operate everything before they left. They cleaned up, and took all the packing material with them. A very positive experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad installer was great. Knowledgeable about what he was doing and made it look easy. Love my newly mounted TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fabulous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and courteous. Took time to be sure everything was precise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Re located my 75 in and installed my seround.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked hard and did a great job! Thy arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and the techs were professional would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smoothie and fast, I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the mounted the tv quickly and with no wires showing or i excesses holes.

    I would recommend this to a friend