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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little pricey, but worth it nonetheless. The team was profecional, and they took care of all the installation as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging a Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done well. It was fast and the installers were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    they did it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth me having the geek squad put up my tv. It was very east and they cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation was tops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quickly installed made it seemed flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad wall mounted two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was very knowledge and efficient. We would definitely request agent again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my TV quick and they were really great at there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked us up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew were outstanding cleaned up after and removed boxes you guys rock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install of TV and speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did and outstanding job and took the time to explain everything afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Friendly, & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have benefited from the Geek Squad on several occasions and every time they’ve come through in a timely fashion. Each time I/we were excited and eager for their help. And each time it was better than we hoped and more all inclusive. Each tech eagerly shared their knowledge and got us up to speed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount installer was very professional. He described the steps for installation clearly, and even though I already had the mount bracket, he made sure that it would be safe and suitable for the TV. I absolutely liked the plan; it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very professional, ask for my input and completed the mountings of both TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Technicians. Quickly and professionally mounted an 85” tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Rewards membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing the Total rewards membership as this service was free with the purchase of my new TV. They helped with unboxing, setting up the TV with thr legs and placing it where it needed to go. They also tested a few things making sure the TV worked before they left!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable and friendly. Arrived on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv and we are happy.Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything I asked them connected and it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our geek squad rep was professional, knowledgeable and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team did great. tv mount is in the perfect spot and tv is straight.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The scheduling was a changed 3 times by best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was a changed 3 times by best buy, but the technician was very nice and did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and knowledgeable. The lnstallation was fast, They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did the job efficiently. Left the place as clean as possible.

    I would recommend this to a friend