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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable service. Techs were polite and got the installation performed in record time, Great Service. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted out tv, suggested getting a wall kit to hide the cords. They made sure we could use the tv with our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The agents mounted my TV with great care and expertise. No hassles or problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional, timely and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team members are the Best. Fast Professional Neat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JimL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it myself no problem understanding directions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and professional, there was no sign they were here other than a beautifully hung television

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    TV and TV stand and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuys were knowledgeable and got everythi done the way i wanted. Roland

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, friendly and accommodating. Work done quickly & area left very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted, connected, and tested everything to be working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a great job. They put up a tv mount .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs who installed two TVs were above and beyond great. Chris from our local store is very seasoned. They kept our home clean, and handled any obstacles successfully (like wide stud placement and an in-wall HDMI cable that was stapled to the studs with no movement). They were positive and knew their stuff. The TVs are lined up properly and the techs even explained how to use them and messed with the settings for best picture quality. I would highly recommend this service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv. The problem is they charged me 49.95 to hook up my dvd player which was already hooked up all they had to do was plug it in. Then they charged me 49.95 to hook up my surround sound which was already hooked up all they had to do was plug it in. So beware ask before you let them hook up any extras. I spent 90 minutes trying to resolve this issue most of the employees I talked with had no clue what I was talking about finally Lisa I think was the 5th person I talked to got it resolved. Thank you Lisa you should be a manager you have common sense and truly care about your customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, showed up on time and very quick installation, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, friendly and efficient. Best service ever.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mount and they come install. Can’t get any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and quick set up. i would recommend for anyone that needs it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Frame Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team were excellent and did a great job including clean up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad perfect serviced and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional serviced. The installer was really helpful and set the tv perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV connected it to my internet and programmed channels. This is the first time using Geek Squad! Very good experience!!

    I would recommend this to a friend