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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected all cords and hid all wires and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and clean on the installation 59

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and professional set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a beautiful job setting all my devices up and patiently explained how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek swuad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent miunted my tv perfectly. He did a gtrest job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was incredible i really liked how friendly the people are

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Wall mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and did a professional job hanging my TV and I would definitely recommend them to anyone looking.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. They were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, efficient and didn't break anything, and they left everything nice and neat. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They mounted my 85 inch tv, connected all my devices and gave me a quick tutorial. They were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and Knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were awesome in giving all valuable advice and done perfect job of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, knowledgeable, and punctual. I had excellent communication the entire time for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing my TV but the did not install the sound bar the right way.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much.,. had a previous TV mount,.. the guys came in...removed the old tv, redid to mount the new one and connected everything..... a bit overpriced for the work but i wasnt going to do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cal and Tony of the Geek Squad installed my TV with great ease. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    crew was very profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew setting up this wall system was easy to understand when they explained the operation of the system. good crew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when they are there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely polite. They tackled a complex install that took a couple visits. My only complaints would be that if they couldn’t finish the job, we had to reschedule and wait weeks in between each visit to get the project finished. Also, communication in between was lacking and if you call geek squad you get sent to a call center out of the country that are pretty much a waste of your time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smooth and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting went very smooth. Impressive since only one technician put up a 55” Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Dan Gunkel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very knowledgeable and spent a lot of time making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy says they want to give the best service possible, well in this instance I think they did just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ighly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job at a good price and the techs couldn't have been nicer - highly recommended

    I would recommend this to a friend