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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to mount my television and bracket up for my movie theater set up. Did a amazing job!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing. They were efficient, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team mounted 2 TV for me. They were awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new television, and the geek squad did an awesome job installing in our video room. Gave us a phone number to call them if we had any questions. We would recommend everyone that purchases a large screen to have them install for sure. Thank you geek squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. They did a careful job and left no mess. I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person did job good he get a 10 from me was on time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mountain TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional insulation answered all of our congressions thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting aa 90 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that showed up to mount a heavy duty TV and wall mount were exceptional and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my TV wall mount for the 70in TV and it’s petfect! It fits so well and safes so much space !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and did a great job installing my 2 tvs. They were quick, neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup crew was awesome ! ran through all the features of the TV and made sure we new how to function everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the work that Geek Squad does!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a mount from Best Buy and wanted a professional to do it as I did not want to damage my TV. Scheduling of service was very easy even with pandemic. On day of installation, staff would let me know when they would make the appointment. The installation was very quick and done very well. I have use them to install several items in my home. Would highly recommend. Very knowledgeable and fast. They took away all the rubbish from the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad installed my tv - Rip-off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer said he needed an additional 120.00 to do the job, because it was a "special" install. Said the app didnt work so i had to pay cash or check made out to him. Its on the wall thats why i gave stars... got took by a crook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick and accurate service. They were able to get everything done in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ryan from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second review due to having a different experience with another Geek Squad Technician. This technician which I believe his name was Ryan (I remember because it’s also my son and husbands name) was the BEST! He did an amazing job at uninstalling the defective tv and installing a brand new tv! He moved quickly and I was at ease with my purchase! Thanks to him he made this such a better experience!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Superior work and explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and overall knowledge. Answered all questions and explained every step Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did everything fantastic, in all aspects of the delivery, install and setting up of the products

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how respectful and understanding the agents are. Great people and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked Well for 75 in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with our new 75 inch Sony Bravia TV. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathon installed the new TV and everything connected to it. He answered all questions, and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech did an excellent job! Techs were courteous and very professional.

    I would recommend this to a friend