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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I've had my TV mounted by Total Tech Support and everytime they do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were quick, answered all of my questions, and installed my tv exactly as I requested!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, was able to supply additional part.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, was able to supply additional parts I did not have but was needed to complete the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mount for 50” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fabulous. Dan set up all of my equipment, explained how to use, & made sure everything worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave their great service....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys got the job done in a quick and efficient manner....they are so knowledgable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in every way! It is a perfect fit for my 86 inch television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC JOB!!!! I have recommended the squad to people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed TV quickly and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable , knew his job installed TV very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was excellent, polite and knowledgeable....They did an excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, polite, mounted tv as directed, set up and made sure I had no questions. Would recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect. No problems what-so-ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv. Quick. Easy. Knowledgeable. Agents were nice and courteous. Perfect service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by Tv properly. Unfortunately, the Best Buy service group does not program remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul, the "Lead Geek", and his assistant showed-up as scheduled. They were professional, effective, efficient, and most importantly, they were personable. They mounted our 65" Samsung, along with the Samsung sound bar, exactly where we wanted it, and verified all systems worked as intended. We could not be happier with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected + setup all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the resue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new Sony OLED and needed it mounted to the wall. Thought I might try it myself but soon realized I needed professional help. So who you gonna call ? Geek Squad! These guys are truly professionals. They came and got right down to business. Prompt, courteous and excellent workmanship at a reasonable price. They then proceeded to get everything programmed and running so smoothly. I was truly impressed. I will continue to use them when the need arises and would recomend them to anyone. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    love this mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, made viewing tv so much easier and added space to my room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount. TV lays flat against wall. Strong and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended television! Picture is very clear with excellent audio quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great installing tv, sound bar and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the installers were great. Would heartily recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went over snd above ok mounting and installing my t

    I would recommend this to a friend