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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed quickly. Tv was perfectly centered on wall. Area was cleaned after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installers, smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, kind, and clean. Both installers worked diligently and answered ll the questions I had!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys to deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super sweet and did exactly what they were suppose to do. Had some trouble later on but a quick phone call was all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was my service tech to install my new tv and wall mount. He called ahead, was on time, and was extremely polite and knowledgeable. He had a little difficulty due to uneven wall studs thanks to my builder, but worked through options and ended up with a solution that was better than my original idea. This gut exceded any service tech ever

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Agent installed tv mounting quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and knew what they was doing. Good customer service .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices. They made sure everything was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 65” TV on my wall. Great job mounting the TV and running all the connections through the wall .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV on the wall. The techs was so friendly and helpful. I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, professional service and very safe, all recommended safety guidelines followed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed professionally and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation went well and quickly since wall mount was already installed for prior same size tv. Very courteous installer and helper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew what he was doing and did it quickly! Love the results. He connected all my cables and I can't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, nice, and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and wall mounting for new TV. Purchased LG G3, 83" TV with adjustable wall mount. Geek Squad arrived on time and did an incredible job installing into our new home theatre. Both members of the Geek Squad were very professional and very nice. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great place to shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new 65" HISENSE tv the picture and sound are great. And BEST BUY is a great place to shop. And the Geek Squad came and did a great job installing my tv and answered all of my Questions that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time. Friendly, helpful, and knowledgeable. A tremendous service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive to detail. The crew that I have hired for the last year is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Zach did an awesome job!!! Highly recommended!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach mounted our 65 inch tv without any problem. He even sold us a sound bar mount which worked out great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Gentleman was knowledgeable and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single installer who new his stuff and went above and beyond helping with accessories like home theater system etc.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was professional, fast and clean. Put on shoe covers to keep your clean without asking. Answer any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely provided a great service and they were very meticulous about the install. Well done!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected components. It took 2 months to get everything working and I think that is unreasonable. The geeks know what they are doing and worked hard to get everything working. One thing has ruined the job hfor me. The cables in back of the TV are a mess, some cables still have the blue tape on them. It is an eyesore and it will be difficult for me to fix.

    I would recommend this to a friend