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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    They did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual to the appointment and they installed it very quickly, helping me answering my questions and also they were clean, no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant about using Geek Squad, as I'm pretty tech savvy and usually install things on my own. My new TV was quite heavy, and the group of tech friends I trust were busy renovating their homes, so I figured I'd give Geek Squad a try. I was highly impressed with the team that came out. They were very professional, and in fact ended up saving me a lot of money because they used my original mount that I could not get the TV to fit on. Will definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    the set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job setting up my. Also took all the warping and boxes with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV install 85in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly mounted, installed and, configured my TV and Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great. Their service is well worth it no matter what it is you get it for.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Experience with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and personable. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Teams are awesome , we received top quality technical support and installation of our wall mounted 65’ Television and sound bar systems!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installing my tv was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job for us-even better than expected. A real professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad exceptional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a excellent job mounting tv and connecting all other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total tech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installment was smooth and easy, installer was nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got TV installed and Ring Doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Workers came on time. Took old TV away. Installed TV first. They connected what they could because my new TV did not have all the outlets I needed. The Doorbell was installed fast. I had purchased the Ring doorbell from HSN and had BestBuy install. Works great. I was able to get the services at a reduced price because of the total protection service I purchased for $199. Very happy overall and would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was great. Very knowledgeable and courteous. The process was very quick too.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installer was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer! Very efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount a TV to the wall set up did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount a TV to the wall set up did a fantastic job five stars

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents were on time, made sure every detail of the setup was correct, and that everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Corner TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed in a corner to hang TV on wall. Everything worked fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounting is very good quality and was easy to use and install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were on time, clean, professional, courteous, and very knowledge. The only way to go if you want a wall mount TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and it seems to be holding without falling off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional, they wear shoe covers…

    I would recommend this to a friend