Customer Ratings & Reviews

Super great service. The techs were knowledgeable and courteous.

Vey satisfied with the agent who installed and set up our new TV

Great~ works just right. Snug to the wall as predicted.

Geek Squad was on time and quality job and cleaned up afterwars

looks really good and the installer was good and neat. Looks really nice.

Excellent professional installation… Nice stress-free experience…

Great job guys. Fast, curtious and professional. Thanks

I’m personally very satisfied with how quick fast & easy geek squad mounted my tv. They were very informative , helpful & respectful throughout the whole process. You guys are heaven sent! God bless

They were on time. Answered all of my questions. Very knowledgeable and efficient.

Excellent TV mount but difficult to install. Best Buy installer was very challenged and had to return a second day to complete installation so make certain you have an experienced installer. Being able to lift and lower TV makes a huge difference in the room aesthetics and TV enjoyment. A bit expensive mount but very happy I purchased it.

In contacting "Best Buy" and "Geek Squad" I thought I was contracting for the services of your uniformed and store based service personnel. Instead, what you provided....without notice to me....was a subcontractor. I had seen two trademarked "Best Buy" vehicles in our neighborhood and deduced that these would be the personnel providing us the requested service. By contracting behind my back for subcontractors to do the work you deprived me of doing my own price comparison and shopping among other providers. I was expecting to pay for "Geek Squad" services...with the technical expertise and ACCOUNTABILITY that attends working with store based employees. You deprived me of that essential aspect of our contract. The personnel YOU contracted with were courteous and installed two tv mounts and one of our soundbars. The second soundbar required that we go online and find a part. We were told to simply 'call back' when the part arrived. We ordered the part and it was delivered within a day or two after the initial service. I texted the number provided and was told that "they were servicing another customer and would get back to us". Of course they did not contact us again. Had these folks worked for your store, it would have been a simple matter of contacting management. However since you created another layer of accountability for these services I decided to avoid the confrontation and arranged for alternate servicing of the one remaining soundbar. I intend to cancel my yearly maintenance program. It was deceptive of you to lead me to believe that I was contracting with "Best Buy" and "Geek Squad" when in fact you were subcontracting my requested service. I would not have agreed to this. You created a situation where you obtained a profit on subcontracting a service that I could have obtained on my own without your layer of profit. That is a deceptive business practice and one that terminates my previous good impression of Best Buy and Geek Squad.

We had two TVs mounted and the process was quick and everything looked great. We would recommend to others for tv mounting.

Works well on my wall. No problems at all, very satisfied.

Extremely professional and clean on the installation 59

THE GEEK SQUAD WAS SUPER. INSTALLATION WAS FAST & CLEAN.

The instsllment crew installed my tv quickly. They collected the trash and helped set up my television. Great job.

Tv mount and tv Looks great and is centered. The Guys at geek squad did a great job.

Very professional and cleaned after installation of bracket and TV.

The agents installed the mount and TV. Very friendly and knowledgeable

I am really happy with their work. They are very Experience and knowledgeable. Finish the work so quick and perfectly.