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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 740 Showing 14,781-14,800 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad figured out what needed to be done and did it. Great job. Professional in every since of the word

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time did the work work that was needed in a very professional manner and did a good job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount x instructions made it quick and easy to install and mount tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech was on time, knew exactly what to do and did the work quickly and efficiently. I will used them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hung our new TV and it looks fabulous. The 2 gentlemen were professional, courteous and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did well, professional, neat/clean and made sure I was happy prior to their departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad INstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and installed my tv and connected all of my devices. Walked me through all of the features and made sure everything was working correctly before they left. Even helped with our ring doorbell even though it wasn't purchased at best buy,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another home run with the geek squad. They mounted our outside TV for us with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s costly, but it’s done well. For the smaller televisions I would say it’s not necessary, but for a larger tv (ie 70” or above) I think it’s better to have them do it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job setting up my tV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and results, friendly representatives

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowlegible, super friendly, great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mohammed was very courteous and an efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time around was the charm On time & professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently mounted my tv. Cleaned up easily and gave good instructions on use of TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super fast quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, super friendly and professional! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick, fast and efficient. The wires are hidden and the mount is very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my outdoor tv and sound bar perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and hooked everything up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Install bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work but very expensive , especially for seniors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t wall mounted but the installation went well.

    I would recommend this to a friend