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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installation of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my new tv and took away the old one. They were great; professional, personable and highly recommend their services !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and worked quickly to move one TV to another room and install the new TV with new wall mount and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install my TV quickly and connected to all my device . Nice and smooth .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad’s work was exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and saw that it was correctly connected to all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs know exactly what they are doing. Very happy with the install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installed our Bedroom TV I’m record time. It looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected everything. The two guys were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted 65" tv above mantle on our brick fireplace. Excellent service. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fantastic. They were quick and efficient and answered all my questions. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome I will request the same technician for any future installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV perfectly & skillfully. Listened to where I wanted it placed, and completed the task.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my tv and connected my devices. They were courteous and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived and set up in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job stting up and mounting my TV. Explained features and how to work through them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very good and installed our new TV above our fireplace and removed and hauled away our old heavy non smart TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, experienced techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great experience! Two techs came and it took less than one hour. I need to call about the soundbar though- some times it just is out of synch- others, it is just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I highly recommend the geek squad when it comes to installation of any security or Home components

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived within scheduled time; they were polite; TV was mounted at the height I specified; they did not leave a mess; and it appeared that they did an excellent job. However, recently when I went to add a device to the TV, I had to pull the TV out from the wall to plug in the device, at that point, I realized that out of the four bolts that were used to mount the wall mount that only three were installed. I noticed this because one corner of the mount was not flush to the wall. After feature investigation, I could tell that the whole they drilled was misaligned so they did not screw in the bolt. Also, I asked them to put the bolts in the slot on the mount that allow you to slide it from right to left they did not do that. Next time, I will be sure to inspect any mounting before they actually put the TV on it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad waited on me despite traffic had me la.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure everything was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were there on time and did a very good job installing the tv and sound bar. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time, friendly, very efficient and clean. I would highly recommend this service.

    I would recommend this to a friend