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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very fast efficent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time, friendly, very efficient and clean. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who delivered and installed TV in my house was outstanding. Both of them are so knowledgeable on the products and extremely professional and helpful. Because of this positive experience, I plan to do all my shopping for electronics at BestBuy going forward and keep my TotalTech membership. I am very appreciative of their service and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a clear pic. Great product for my bedroom. It has great features and great pic

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and professional install. no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my 86 inch TV were precise and extremely professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived early and the installation when without a glitch! Very pleased with installation, clean up and instructions!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    TV and TV stand and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuys were knowledgeable and got everythi done the way i wanted. Roland

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The install fee is a bargain!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job installing and setting up my TV mount, TV and Tivo. They even got my older surround sound speakers to work with the system. The mount I purchased was not quite right for centering the install and they had the better option in the van. My HDMI cables were too short but they had the right ones in the van. The cables are tied up and tidy.....everything is REAL pro. They made getting the new TV installed quick and easy. Wish I had them to install my other systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad performs again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and mounting was seamless. No problems whatsoever. It’s a little pricy, though, which is why I took off one star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive how your installation team paid attention to detail. They were very impressive! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my outdoor pool tv which was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my outdoor pool tv which was on a stucco/cynderblock wall and it was done perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and Soundbar, seamlessly!! Even hid the cords for me! On time, efficient and professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my new tv exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new television- movie nights unordered ! Sharp picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very professional and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and efficient during installation. I’ll never hang a tv myself

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to mount TV and did it professionally. Very knowledgeable. It’s worth to spend for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Matt) was awesome! He did a great job and provided me with tips to get started with my new device as quickly and easily as possible. I would hire him again for technical assistance for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was awesome he mounted my TV very Quickly & was very professional & left everything very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Thanks so much for your good service. All the best.

    I would recommend this to a friend