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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, prompt, professional and answered all m questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC JOB!!!! I have recommended the squad to people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service excellent technicians. Ready for next day haul away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN FERNANDEZ DID A GREAT JOB MOUNTING MY 55 INCH SONY TV, HE WAS PROFESSIONAL AND FRIENDLY

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Efficient Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV as well as the soundbar to my TV. This was done in a very professional and timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic wall mounting of 85 inch Samsung TV was quick. Geek Squad did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Successful installation of large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service people arrived on time a d were successful in their task.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super professional and great at what they do

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mount. Very easy to install. The directions are great

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our geek squad rep was professional, knowledgeable and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The installers did a wonderful job installing my 75 inch tv and wall mount. Extremely happy with there service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging a Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done well. It was fast and the installers were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new television, and the geek squad did an awesome job installing in our video room. Gave us a phone number to call them if we had any questions. We would recommend everyone that purchases a large screen to have them install for sure. Thank you geek squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up right on time and mounted and configured my TV in no time at all. They were fast and efficient. Very happy with the professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected + setup all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount. TV lays flat against wall. Strong and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides hooking up my new television promptly, the tech took the time to explain its workings to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Expert TV Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team arrived ahead of schedule and installed the TV perfectly. They were super friendly and efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twonperdon team was polite, neat, friendly, efficient, arrived a bit earlier than expected (but I was called first). Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I hope I can request them when I move and have to remount this tv again!

    I would recommend this to a friend