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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came over to set up and install everything couldn't have been better! Excellent work and communication!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job with the TV mounting. Really good communication too

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Monitor hanging installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable did a fantastic job very pleased with the work she did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Professional TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional, we brought an 85in and they were very careful with the mounting. They explained everything they were doing because it took them some extra time to put it up because of the size and location where it was going. They programmed our extra remotes and showed us how to setup the rest of the features on the tv. We were very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service from the purchase to the installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really easy, cant really say much else about it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional the guys was on time and called when they was a few minutes out.Great seevices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install would recommend to anyone who ask

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation - Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 install sessions and both were Great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did everything good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and fast people knew what they were doing and setup everything fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome. They listened to my problems with my earlier mounting and fixed several issues I had when I tried to mount my own tv in the past. Wish it were cheaper though considering I’m elite plus and a member — and since I bought the tv from BB initially. They gave me no discount or anything other than the basic % off for paying $200/year for the total tech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    65" TV with full-motion bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very capable and knowledgeable. Personable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Moved tv to differnt location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved our tv and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS BIRDS Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy CHAD...was Fabulous hooked up my 70" Vizio TV and my soundbar (not a best buy purchase) moved two TV's to other rooms in the house. Courtesy was the most. His trainee, has an amazing trainer. Professionalism was all that and beyond. I could not be more please with Chad and his trainee. If i need home service for anything I will most definitely ask for CHAD.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Professional guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys are professional, mounted the Television with ease, in a record of time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad lives up to the hype!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Gessenia was so professional!! As advertised!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was excellent. Worked hard to make sure I was happy with the location. He was very knowledgeable and most competent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    3rd party installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came to my house he was neat and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good tv mount. I recommend everyone to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and provided excellent service.

    I would recommend this to a friend