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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Great services. Knowledgeable, polite and very professional. I will definitely use this type of service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went seamlessly. The technician was effective and efficient.He also was helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed quickly and done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount 2 televisions in my house. They were extremely efficient and did quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon worked around a bad weather day and rescheduled the call and came out to our house as soon as weather was better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job setting up my tV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great serice techs from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians where very fast and through with the installation as well as as the demonstration,. Mount is moveable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job of installation and set up.They cleaned up after the job was done, I could not ask for a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time fast and efficient. Great deal for the service. My husband will never try to install another electronic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the Time & Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and well done with placing the TV on the right spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv efficiently and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your two employees were awesome. They had my tv installed above my door in a very short time. They even showed me how to hide the cords. In this small bedroom, I wanted it so I can lay in bed and not have to use pillows to watch tv. I hated adjusted my body so I could watch tv that would be mounted on a side wall. They also cleaned up and were so great at sharing user information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my TV without any problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The agent was knowledgeable, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever getting a 65 inch TV hung, cable box set up and Apple TV set up. They set up my remotes to work with the TV so everything is working perfectly. Both very knowledgeable about electronics and how they work with each other. Thank you for making my life so happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. They were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great, 2nd time using their services. He position the bracket where we wanted it and had it all set up within 1.5 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was my service tech to install my new tv and wall mount. He called ahead, was on time, and was extremely polite and knowledgeable. He had a little difficulty due to uneven wall studs thanks to my builder, but worked through options and ended up with a solution that was better than my original idea. This gut exceded any service tech ever

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad great job as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as always, professional, friendly and setup just the way it needed to be. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowlegible, super friendly, great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, excellent and clean installation. Very friendly and explained every step as they installed my 65” tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mohammed was very courteous and an efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time around was the charm On time & professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mpunted my tv and answered my questions. They were very professional and great to work with.

    I would recommend this to a friend