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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and explained all the workings to me. I was very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and service person was knowledgeable and he listened to my problem

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GREAT SERVICE FOR MY ELECTRONIC PRODUCTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK TECHNICAINS WERE ON TIME AND VERY INFORMATIVE CONCERNING MY ENTERTAINMENT CENTER PRODUCTS. VERY KNOWLEDGEABLE AND POLITE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went Above and Beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad was Awesome. They did a great job installing up our new TV. But they went above and beyond! We had a new dining room fall being installed and our 2 dogs got out accidentally. The Geeks were quick to volunteer in the search and helped bring our pups home. Thankfully they helped us! We'd give 10 stars if we could. They were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Geek Squad did my TV mounting proud. Very professional and informative. Really appreciate speedy appointment time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my 36" tv mounted on to the wall. The Best Buy person did a good job and was very friendly. However, he wasn't able to program the tv because the remote had batteries that sat in it for 2 years and the batteries were bad. So, unfortunately I paid for this service but didn't get it done for me. My fault, but very frustrating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mount fits perfectly and gives me a wide range of motion for adjustments based on sunlight coming into the basement

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting and receiving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an amazing job mounting my 65” tv, they even tucked all the cords for me at no additional cost. I love my tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install service. Fast neat and accurate. This crew knew how to do things right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and professional. He did a great job assembling the stand and mounting the tv. Well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job setting up my tV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv and made sure everything worked as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was quick and obviously knew what they were doing. Cleaned up and hauled away all the empty boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, prompt, professional and answered all m questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job but your prices are too high. Considering I have a membership.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Can’t go wrong with GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! There’s really nothing more to say! Professional, kind and courteous and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul, the "Lead Geek", and his assistant showed-up as scheduled. They were professional, effective, efficient, and most importantly, they were personable. They mounted our 65" Samsung, along with the Samsung sound bar, exactly where we wanted it, and verified all systems worked as intended. We could not be happier with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT ON WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Geeksquad installed my tv mount and tv! Great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came right on schedule and were very professional and neat, they performed all that was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional and honest. Very knowledgeable and willing to help with all my questions.

    I would recommend this to a friend