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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fast Install of Flatscreen to Concrete Wall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a 65 inch flat screen from a different store, we were concerned with hanging this on the wall as it is concrete and more of a project than I would want to take on. It is always an adventure trying to find someone in the yellow pages that does good work/reliable/decent price. Geek Squad to the rescue! They showed up right on time, they were professional, and they were finished in no time at all! The TV has held up so far and we couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept at it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team kept trying to get the new TV to integrate with a ten year old Yamaha receiver and surround sound speaker system. They stayed beyond their standard time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the appointment because of a last minute cancellation online. Brandon and Tony installed my 43” new tv on the wall perfectly. Left no mess and explained the function of the apps and told me how to take the tv down off the wall if needed. Brandon put ties on the cords to make them look neater. They did a great job! They were professional and worked quickly and quietly. They were right on time! Thank You so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly staff. On time and respectful of home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service and fast install was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and efficient when setting up my new TV with my previous A/V setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and TV to the wall. Ensured that the mount was in well and the TV wouldn’t fall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees set my new tv up with ease. Explained everything in detail

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional a friendly. Even moves my old tc to another room. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire experience with Best Buy employees was great from research, purchase and installation. Technicians that installed went above and beyond to make sure we got what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the Best! They also helped us understand the finer details about our tv and how 4K works with our different services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficient. BB guys were great and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job mounting new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very helpful. Took down old tv. Hung the new one. Then showed me how operate new tv!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents mounted the TV, and I had no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad installed my TV with no wires showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV with no wires showing Just alittle pricey after getting the bill was alittle shocked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer arrived on time, worked quickly and got everything working well. Every installation should be like this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered and installed our 75inch LG TV were very courteous and knowledgeable on all aspects of smart TVs. They set up the smart tv and explained all the operating options. They were excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my TV without any problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The agent was knowledgeable, courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad showed their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were quick, friendly and efficent. I was very confifent in their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They knew exactly what to do and did it professionally !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad and start my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on my wall very good installation no issues 10 out of 10

    I would recommend this to a friend