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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Large TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Showed up earlier than appt due to a cancellation and had my TV up where I wanted it in no time!!! So happy I got this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly and properly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very professional very great service vey polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    75” TV mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV but said I couldn’t use the mount I had and required me to purchase a very expensive one from them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mounting of TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting of Mounting bracket was done excellent except we are not happy the wires were not snaked through the wall. Wires are in view. Geek Squad installed other tv in different rooms in the past and hid the wires. That was a excellent Job. I believe they should come back and fix it. I am a total Tech customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Properly Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service. They observed proper social standards for covid19. They were complete professionals as they put up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ensured my tv was hooked up properly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad ensured spent time to ensure that my new tv was mounted and worked with my Sonos arc setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment with expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected my other products. They were efficient and knowledgeable. I enjoyed having them in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted our 65 inch tv on our rock fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. So glad we made this decision. They did an amazing job today. Very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted all my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees have always been great. Their Customer service is awesome. Never have I had any complaints or negative situations with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very nice people , good communication and skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I am so please with this installation looks very nice ….. … awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV efficiently and made sure every component worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service definitely recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install was fast and looks so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional & navigated all the controls on remote for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional as always. They worked around my toddler and infant very well. Made sure we fully understood the functions of the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick efficient, and complete. Even showed me how to install all my apps and connect to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 86" TV within an hour!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick competent & on time. Kept m updated throughout the whole installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service provided. TV centered and mounted perfectly straight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok I had surgery 3 months ago but if You can probably do it yourself and save some money

    I would recommend this to a friend