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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy. No mess to cleanup either.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. On time, professional and communicative, I would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me from insanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After what I had been through, this fast, smooth and helpful service made everything better.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed and happy with the install. They were the most professional and knowledgeable installers ive had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Mount Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this mount install service for my daughter and her family and the mount was installed professionally, as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed full motion TV wall mount and attached TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out quickly. Arrived on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I thought this was a great idea to have someone come to the house and install everything. Let someone else do the work for you. No fuss, no mess. Had 2 guys come and do everything for us. They were very knowledgeable and in no time had it all set and finished within a reasonable time. Answered any questions we had. If you don't want to mess with all the installs, go Geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivered and installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After completing installation they completed tuning it and then reviewed all controls and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great flat screen mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting this on our wall for our flat screen. Great professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mr. David Wiseman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the TV and connecting the cable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad were quick and efficient mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV evenly and level, but since I have had tech support it has been a lot of miscommunication as to what the program offers. I was told initially that they would hide the cords, I discovered that that was an additional fee, which was fine but I wish I would have know before hand. I may have been a lot better without tech support. The Geek Squad however did come on yime, called before, and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had TVs, appliances installed never any worries, excellent work, above and beyond! Love the service!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my new TV. They were quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skilled and helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ease, speed and quality of their work it was a no brained to use the Geek Squad for this work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with the TV. No issues with set up or installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mount on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, we had no problems, we were able to use our existing wall mount holes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devises,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever....no pun intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing !!!. They were respecful of my home, wearing shoe covers. They were professional and kind. And most importantly, they were extremely talented technically. Can't say enough kind things....oh yeah, and the price was good. Win.... Win!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives were professional, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and did the job as agreed. Nice meet job. I’ve used them several times always great. .

    I would recommend this to a friend