Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional agent. Quick installation and verification equipment was working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this tv mount and so far, everything works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, but…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks who mounted the TV for me were all awesome! The only reason for less than 5 stars is that it took three attempts to get this service scheduled. The first time the order was apparently input incorrectly. The second time the order again was input incorrectly. It took three attempts and about three weeks to finally get it done. Not sure why. Seems like a pretty simple request.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were great, arrived early and were very professional. Mounted exactly as we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WHO ISTALLED MY TV WERE GREAT AND FRIENDLY PLUS VERY PROFESSIONAL ABOUT THERE WORK

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing and profession installation. Everything was mounted perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    INSTALLER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed,Mounted and programmed all my device.Easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician gave me options to installation placement. Friendly and fast installation with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & helpful Tv was not mounted as high as we discussed so I did have to get a follow up visit to re adjust That’s a little disappointing because of course I wanted it finalized but they said they only had a 1 hr window for the service The appointment asks the client to be available in 4 hour windows so I would think they should allow more than an hour incase anything is wrong so we don’t have to readjust our schedules again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it. Made sure everything was set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed old tv and mounted new tv very quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything and more!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad left my area cleaner than I had it!! All wires hidden in wall!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    kumar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, was able to mount the tv and setup sound system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the Time & Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and well done with placing the TV on the right spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like to adopt these Geek Squad associates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If customer service was this good with all my appliances I would have no troubles at all with buying with confidence. The Geek Squad is the best and the only fault I have with Best Buy is in the store. In the store they only have one antiquated wheelchair for the handicapped. No riders...shame on you Best Buy. I'm not sure with your size and sales volume if you are violating the ADA law. You need to check and be sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with installation . good job. Would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing and hooking up my 85inch TV and Soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr P

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds 65 inch TV over fireplace discreetly and securely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Geek Squad. Guys showed up on time, did a great job mounting TV and went an extra mile replacing mounting hardware with a better ones for the same price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought their services to install my tvs in the house and I received a discount with the installation of two tvs.

    I would recommend this to a friend