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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job! Did well instructing us on the use of products and cleaning up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. They were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time great work and knowledgeable It is truly worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job! They were on time. In and out in about an hour of installing my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of two televisions to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent work,excellent customer service and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodrigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed my 60" Samsung TV, from Best Buy. The Tech showed up on time, 12;30 pm (Service window was 12 noon until 8pm) and promptly unboxed the TV, then removed the old TV from the TV mount and installed the new TV. The Tech was efficient and timely with his movements and knowledge regarding my questions. A very positive experience from beginning to end.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    3rd party installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came to my house he was neat and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hung up the TV where I wanted it. Installation was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an Outstanding picture. Had best buy come in after I installed it to fine tune the settings. Big help.. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK SQUUUUAAAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv in a timely manner showed me how to use the dive and set devices to it.. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Attentive service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and integrated all components, including a Bose Lifestyle 35. Couldn't have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about how seamless our installation went. We were very apprehensive about how the finish product would turn out. Best Buy sent an independent contractor and he did a phenomenal job. All my worrying quickly disappeared as I observed how meticulously he worked. It came out better than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install tv , etc .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done, work safe, clean up after them self .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv met all my expectations. We can have movie nights and the quality is so clear. I am very happy with my purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys had mount attached to wall with TV in no time at all. They knew what they were doing. Very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job of installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Mitch and Rico) were very proficient. They installed my tv and attached all the other components I had. They made sure to test everything to make sure it was all in order. They were exceptional in explaining the functions and did a great job of cleaning everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a good job mounting my TV. They hid all the wires behind the set so they did not show!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRIAN DID A FANTASTIC JOB. HE REALLY KNOWS WHAT HS IS DOING. HE DOES IT RIGHT THE FIRST TIME AND DOES NOT HAVE TO MAKE ANOTHER TRIP.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed 2 mountings and attached both TVs. They were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad were perfect at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite ,knew their job and were quick and neat. Thank you to both of you.

    I would recommend this to a friend