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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 38,692 reviews
  • Rated 4 out of 5 stars

    Set-up is an undertaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the installers had a routine that they walk through with new clients. Something with the most commonly used settings and maybe some materials to refer back to. It sucks having to call the geek squad for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my premium tv mounting. My geek squad member experience with great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good install all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install, techs made minor errors, connected to HDMI ports 2&3 after I requested 3&4, additionally second tech went through setup screens on the TV without me. I had to factory reset the TV to change items to how I wanted it set up. Otherwise I was very satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of installing my TCL TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture quality and refresh rate. I highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic! Explained different mounting options, were timely and did a great job overall. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installation was so easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the LG 65 inch OLED Gallery TV. The box was too large for my Avalon to fit! These guys delivered, mounted and got the TV up and running in no time. They knew exactly what to do and worked as a team. As they say, "I can sit back and watch work for hours" and did so with a cup of good mocha. Everything went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Crystal clear picture. Customer friendly. My first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah Joseph T V mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to the service I received from the guys, they were so knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad did a great job with setting up the tv"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not hesitate to use the geek squad for any upgrades. very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and was easy to install. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our 75 inch TV were professional and efficient. They arrived on time and got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television to the wall above the fireplace. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got me right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. all went as expected and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly how you want it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told these gentleman exactly what I wanted and they not only met my demands but exceeded them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting in corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really great job of mounting the TV in the corner of the room which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding! Installation was very professional,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and his teammate were on time, courteous and very professional. Installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teddy and his crew did a great job. That were timely professional and efficient in the job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, very knowledgeable and professional job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy install, beautiful esthetics

    I would recommend this to a friend