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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Quick and easy install. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable and professional. Even had time to impromptu wall mount my second tv upon request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased a more expensive mouth full motion thinking it would be better but due to the weight of the tv I had the get the lighter mount but I love this mount its great and geek squad had it in the van so double win for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time's the charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First service was NOT good -- but when I spoke to a manager, she made it right by sending out techs who took their time and made sure everything was set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, fast, clean, looks great, I'm very happy with my TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, nice men, several last minut changes were handled well.gave us good advice

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Best Buy installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and connected everything right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount TV was very professional and provided great service. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job flexing for difficult install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing in a difficult location and with an exceptionally heavy tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Flawless Execution...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professionals, whose knowledge of multiple products, made new equipment usage less of a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job. Very professional and cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung $549

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return representative so helpful and efficient. TV Sent back for second time. Very bad TV doesn’t last, gets pixels all over and goes out. Upgraded this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did a great job mounting our TV. They were courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and prompt service. The Squad actually arrived early and were Covid respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Dear all, This memo is being written to you all to inform you of the great service that I had with the Geek Squad representatives. I certainly will definitely use the service for future products that I purchase from BEST BUY. I'm happy that I purchase the tech membership and will definitely make use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with installation, and even cleaned up. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. Absolute pros. Shockingly fast and accurate mounting and controller setting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID A GREAT JOB INSTALLED IN MINUTES EVEN FIXED MY SOUND PROBLEM THANKS GEEK SQUAD

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two (2) guys that camer were excellent and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young men who setup and mounted our new TV did an excellent job and were very professional

    I would recommend this to a friend