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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and professional set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a beautiful job setting all my devices up and patiently explained how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect. No problems what-so-ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv. Quick. Easy. Knowledgeable. Agents were nice and courteous. Perfect service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and timely. Considerate of personal space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent, efficient. Clean neat and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and installed devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great installing and connecting all devices. They explained and made suggestions that we appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed quickly. Tv was perfectly centered on wall. Area was cleaned after.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were wonderful. Very professional and helpful. You need to keep them around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installers, smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, kind, and clean. Both installers worked diligently and answered ll the questions I had!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad came in mount a TV good quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in mount a TV good quality service I would recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs know exactly what they are doing. Very happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome. They listened to my problems with my earlier mounting and fixed several issues I had when I tried to mount my own tv in the past. Wish it were cheaper though considering I’m elite plus and a member — and since I bought the tv from BB initially. They gave me no discount or anything other than the basic % off for paying $200/year for the total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installation was so easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the LG 65 inch OLED Gallery TV. The box was too large for my Avalon to fit! These guys delivered, mounted and got the TV up and running in no time. They knew exactly what to do and worked as a team. As they say, "I can sit back and watch work for hours" and did so with a cup of good mocha. Everything went perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tilts, sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds our 65 inch flat screen. Geek squad who installed it were ready to answer questions and co.pleyely explained the product

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, professional service and very safe, all recommended safety guidelines followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, thorough and courteous. Couldn’t have asked for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this tv mount and so far, everything works

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Monitor hanging installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable did a fantastic job very pleased with the work she did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were quick, answered all of my questions, and installed my tv exactly as I requested!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. the geeks were professional, quick, and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy says they want to give the best service possible, well in this instance I think they did just that.

    I would recommend this to a friend