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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome.................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Thanks so much for your good service. All the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv to be mounted and Bestbuy came and showed me where it was going to be placed and was up in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. My only complaint they didn't show up until 9pm over 3 hours late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technicians went above and beyond during out TV mounting installation. We had out TV installed above a fireplace on a wood 2 by 4 surrounded by a brick veneer. We let them know that the area for mounting wasn't very big, and they brought out a few mounting brackets to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, efficient and fast. Very pleased with the service. I’ll use them again as the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad mounted TV to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV to wall, made sure all was hooked up properly so that we could watch our cable shows.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted TV stand and connected it. They made sure everything works fine before leaving. very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation Great technician and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV they did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in every way! It is a perfect fit for my 86 inch television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, friendly and accommodating. Work done quickly & area left very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite and professional. Did a good job. Will use them in the future. Thank you Jordan and Anthony.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and professional, there was no sign they were here other than a beautifully hung television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my uncles tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV for my uncle For Christmas2020 and almost forgot that I had one a warranty on it geek squad was amazing when they came out and I will continue to pay for the new geek squad service because they do do a great job amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional and great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. This is my second time using them. They were able to mount the TV, connect it through my existing surround sound system, and do a complete setup within about 2 hours. All packaging, debris and old TV were removed. Can’t say enough good about their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no harm without comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to purchase appliances and massive equipment from Best Buy and greatly appreciated their services. Just recently, I purchased one appliance from Lxxx's (you know what I meant). OMG! I will stay with BB going forward. The service fee is a bit higher, but way fewer hassles. Time is money, indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gals that showed up to mount my new Samsung Frame TV were excellent!!! Their measuring and math skills far surpass mine!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professionally done. TV mounted exactly where we wanted it and the cables are out of view. Cleanup was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install had problems. Third party installer dropped the ball. Geek squad solved the problem, came out and did an excellent job on the install. The TV locked up during setup and would not reboot. What did Geek Squad do? Found that a new TV was in stock at the store so they finished the rest of their scheduled installs, picked up the TV and returned after normal quitting time to get us up and running. Can't ask for better service than that. Thanks guys, your the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered and installed the new tv. They also moved my existing tv to another room.

    I would recommend this to a friend