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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and did an amazing job setting up the equipment. They exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the guys who mounted my tv they asked questions as of where I wanted the tv and gave me important instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Dear all, This memo is being written to you all to inform you of the great service that I had with the Geek Squad representatives. I certainly will definitely use the service for future products that I purchase from BEST BUY. I'm happy that I purchase the tech membership and will definitely make use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, very knowledgeable and professional job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & helpful Tv was not mounted as high as we discussed so I did have to get a follow up visit to re adjust That’s a little disappointing because of course I wanted it finalized but they said they only had a 1 hr window for the service The appointment asks the client to be available in 4 hour windows so I would think they should allow more than an hour incase anything is wrong so we don’t have to readjust our schedules again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is the way to go. Had my 75 inch tv up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out quickly. Arrived on time and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, was able to supply additional part.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, was able to supply additional parts I did not have but was needed to complete the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds 65 inch TV over fireplace discreetly and securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave their great service....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys got the job done in a quick and efficient manner....they are so knowledgable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devises,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my tv and connected my devices. They were courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    crew was very profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew setting up this wall system was easy to understand when they explained the operation of the system. good crew

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of installing my TCL TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid install!!! For 1 man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job putting that on the wall he had to call for help, but he was very efficient and even programmed my remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt and very professional, one left to get additional supplies while the started putting the tv mount together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got TV installed and Ring Doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Workers came on time. Took old TV away. Installed TV first. They connected what they could because my new TV did not have all the outlets I needed. The Doorbell was installed fast. I had purchased the Ring doorbell from HSN and had BestBuy install. Works great. I was able to get the services at a reduced price because of the total protection service I purchased for $199. Very happy overall and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a clear pic. Great product for my bedroom. It has great features and great pic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done and perfect ad far as hiding wires and making it look clean

    I would recommend this to a friend