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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing. Great location

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected efficiently, friendly and knowledgeable staff

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and team really did an exceptional job mounting the TV above the fire place. Yes it is expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they were very quick and cleaned up after mounting TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, knowledgeable, and courteous. Definitely made the right choice in using this service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV and set everything up to work with my existing connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very good technical knowledge. happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived within window given. Very courteous, professional and knowledgeable. Excellent service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Connect & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my TV with ease and in a short time. It is a true value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason’s experience and knowledge cannot be beaten. He was fast, friendly, neat and set up everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very knowledgeable. They were able to mount our 87" TV in no time. Very courteous and professional .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job . They were right on the scheduled time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a great job with setting up and mounting my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and soundbar level and centered in the right place

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out was great and very professional this guys deserves a raise he was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no harm without comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to purchase appliances and massive equipment from Best Buy and greatly appreciated their services. Just recently, I purchased one appliance from Lxxx's (you know what I meant). OMG! I will stay with BB going forward. The service fee is a bit higher, but way fewer hassles. Time is money, indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad hung my TV on the wall fast and secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first encounter with Geek Squad and almost all the time they have been fast yet thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous TV Installation flatscreen to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the technician wan knowledgeable, friendly and cleaned behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys installed the new TV on the wall, set it up, and moved my old TV upstairs to my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians from geek squad are the best installers they did my tv mount quick and with care.

    I would recommend this to a friend