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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely nice and mounted my tv in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mounted correctly. Works great. Very convenient. And it was easy to take the TV down after

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to my AVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient, skillful, thorough, professional, answered all my pesky questions with a genuine smile, and we'd gladly have him install for us again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up the new system we purchased. Definitely recommend them!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad where extremely knowledgeable & mounted my tv on wall exactly the way I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys work super fast and efficient, thanks again for the work on my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shout out to the Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came and conquered! Easy peezy clean installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my new TV professionally and quickly. They showed me how to navigate the remote and gave advice on streaming. They were so nice and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it exactly where I wanted it did a very quick job and cleaned up afterwards

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good except for knowing about LG tv limitati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Too bad they didn’t know you couldn’t use a Roku without an adapter. But that really the responsibility of the salesperson. And I know I should have done more research. I wouldn’t buy an LG again. Nice picture, but I actually care about accessible content.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided a high quality installation an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation techs were competent, courteous, answered our questions well,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, and Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, and mounted it perfectly. I think they were in and out within 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mouning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV mount! Really helps when moving the TV to plug in wires and better viewing angles highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hail geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional staff. Wore foot booties and vacuumed up when finished. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar 9 Mounting Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very nice job mounting the 85" Sony TV on our wall. The wall mount didn't have a way to mount the Sony Soundbar 9. They had to lay it down on top of a piece of furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & provided superior service. I’m extremely pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv to wall and put in a wall cord eliminator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on social media telling people to get the geek squad, and buy their appliance here, it's such peace of mind to not have to find reliable fix it people, these guys are always so good, service is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv very quickly and nest. Called before arriving, need ahead of scheduled time.

    I would recommend this to a friend