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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at all that they knew and how perfectly they installed the 90 pound television. Great people. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were prompt and professional delivering the items and providing the mounting and setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very friendly team and very informative,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I purchase the Geek Squad Plan just for the TV Wall mount service and I couldn't be more happy that I did. I had two tv's mounted perfectly! One was heavy so I was concerned about it and wanted it done right. They also wrangled all of the cords and mounted my U-verse box behind the bedroom tv out of sight. I'm extremely happy to have had this service and now I'm looking to mount all of my tv's! I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Leave it to the pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install looks great and tv works as it should. The installers were so polite and professional, they make it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad men were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job setting up. Gave me great instructions on using tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very friendly and thoughtful. Did the job quickly and very efficiently. Would highly recommend them The only odd thing was l selected the 7:00am window to 1:00 pm and was told on by the installer that he didn’t even start until 9:00 As it was they didn’t start until 12:45 just fifteen minutes before the window expired Why does Best Buy offer a 7:00am window when they don’t have the staff start until 9:00am

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do NOT Mount or Setup your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly mounted my TV and then set it up according to the protocol: connected to internet and made sure that my apps had transferred. Once completed, he went over the process of accessing the apps, asked for questions, and then gave friendly advice based on my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great after connection. Well done Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied and happy with the way these guys mounted my TVs and set up everything for me

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful, knowledgeable and clean. They also provided advice on improving the sound of my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Carlos was a great, took his time and made sure it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was a great, took his time and made sure it setup and installed correctly, courteous too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to get what I needed in a tight space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held the TV very well and in the right position . I like how you can also drag out the TV easily if you want to. In all they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no negative commit for Geek Squard service or the TV all was Great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best in town.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Geek squad totally took care of me. Fast. Clean. Knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely professional technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions ahead of start of install. Install was accomplished quickly with extreme perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all devices. Gave instructions on using the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job mounting my tv. would recommend if you dont want to do it yourself

    I would recommend this to a friend