Customer Ratings & Reviews

I installed this tv mount and so far, everything works

The agents mounted my TV. They were very nice and respectful. I also don’t have to worry about it falling off the wall or missing a stud if I would have done it myself. I would die if I ruined my expensive TV. The peace of mine is worth every penny!

Two awesome young members of the Geek Squad arrived early. They did a great job of getting everything setup, and taken away. They are the reason we would say this is worth having the annual membership Perfect installation. Please than them for us.

Very knowledgeable and knew what they was doing. Good customer service .

The process was completed in a quick and efficient manner

Excellent quality, easy install, beautiful esthetics

The agents mounted my TV in record time. Possibly the best service I could expect.

Great work. Quick and easy install. Would recommend.

The agents were very knowledgeable and meticulous. They set up all of my video/audio equipment.

Great service! Dear all, This memo is being written to you all to inform you of the great service that I had with the Geek Squad representatives. I certainly will definitely use the service for future products that I purchase from BEST BUY. I'm happy that I purchase the tech membership and will definitely make use of it.

JOHN FERNANDEZ DID A GREAT JOB MOUNTING MY 55 INCH SONY TV, HE WAS PROFESSIONAL AND FRIENDLY

They were excellent and courteous in the entire installation. Very fast and efficient and set up all programs and connections for us.

Showed up on time, knew what they needed to do and cleaned up before they left.

Had difficulty mounting it myself and finding the type of stud it was. It was metal and caused us some difficulty so we decided to go with mounting via Best Buy. It was a smart move. Our technician Larry was very very good and very efficient. He was done within one hour....Probably closer to about 30 minutes. He even hung on the mountain with his entire body weight to show him how strong the mount and the mounting was.

James was very knowledge and efficient. We would definitely request agent again.

Comparing the installation cost to the time, labor, and risk of doing it myself, is a no brainer.

The technician was excellent and very courteous during the mounting of my living room 85 inch TV.

The Best Buy techs who installed two TVs were above and beyond great. Chris from our local store is very seasoned. They kept our home clean, and handled any obstacles successfully (like wide stud placement and an in-wall HDMI cable that was stapled to the studs with no movement). They were positive and knew their stuff. The TVs are lined up properly and the techs even explained how to use them and messed with the settings for best picture quality. I would highly recommend this service!

The reps installed my TV quickly and hooked up some components, but I missed on making sure everything was to be hooked up and working - an additional service I believe I needed to specify. Some components were noted as old so would need to replace for such items to be connected and to work properly. Reps were friendly as well as working quickly.

The agents expertly and quickly mounted the tv and connected it to my devices.