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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently mounted my tv. Cleaned up easily and gave good instructions on use of TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional the guys was on time and called when they was a few minutes out.Great seevices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 12 TVs without any issues. They were professional and quick. Great Work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, very polite and knowledgeable. Was an easy process for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technicians went above and beyond during out TV mounting installation. We had out TV installed above a fireplace on a wood 2 by 4 surrounded by a brick veneer. We let them know that the area for mounting wasn't very big, and they brought out a few mounting brackets to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very friendly team and very informative,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect the First Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are in good hands any time Dan Fortner rings your door bell. You can count on whatever project he's there to do, to be done correctly the first time. Daniel Fortner is the bomb.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service and fast install was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and efficient when setting up my new TV with my previous A/V setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set it up. They were very courteous, efficient, professional and helpful. They

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional a friendly. Even moves my old tc to another room. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to my AVR.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was awesome he mounted my TV very Quickly & was very professional & left everything very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad figured out what needed to be done and did it. Great job. Professional in every since of the word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicole & Robert did a superb job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See TV review-excellent job by Nicole & Robert. They had to troubleshoot due to Comcast going down (cable & inet) but were successful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys to deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super sweet and did exactly what they were suppose to do. Had some trouble later on but a quick phone call was all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew what he was doing and did it quickly! Love the results. He connected all my cables and I can't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad showed their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were quick, friendly and efficent. I was very confifent in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant about using Geek Squad, as I'm pretty tech savvy and usually install things on my own. My new TV was quite heavy, and the group of tech friends I trust were busy renovating their homes, so I figured I'd give Geek Squad a try. I was highly impressed with the team that came out. They were very professional, and in fact ended up saving me a lot of money because they used my original mount that I could not get the TV to fit on. Will definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in to my home installed it in a timely manner and had a good attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job of installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Mitch and Rico) were very proficient. They installed my tv and attached all the other components I had. They made sure to test everything to make sure it was all in order. They were exceptional in explaining the functions and did a great job of cleaning everything up.

    I would recommend this to a friend