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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Perfect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service provided. TV centered and mounted perfectly straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional yet friendly, they did everything I want the ways I want it and their Work is nothing but exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV safely and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and setup quickly and efficiently. The technician was helpful and wore a mask the whole time. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install was fast and looks so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was what I was hoping for. Not my first TV I’ve bought here. Can’t see myself going anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pro installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installers. Quick to the point as they had 75” tv unboxed & on the mount in a few minutes. Thanks Beat Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They make sure you are happy, and their work is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, the techs were knowledgeable and awesome at mounting the TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was able to install perfectly and efficiently. Thank you Best Buy Greek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok I had surgery 3 months ago but if You can probably do it yourself and save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and great service. Fast and friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service…efficient and friendly service. Arrived within time frame and completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted quickly and easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and showed me the qualities of my tv before they left. They were professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great, fast & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best. Even taught me how to use it! Very kind, quick and courteous. They really knew what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Good for mounting, no concealing of power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung the TV but did not help conceal the power cord at all. I get it if they can’t run the cord in the wall, but at least a covering on the wall would have been nice. The TV is sturdy and mounted well (which I could have done myself). The cord just doesn’t look good (which is what I needed them for). I did get them to run a HDMI cord in the wall. The power cord just looks terrible. Will probably have to pay someone else to do this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung the TV but did not help conceal the power cord at all. I get it if they can’t run the cord in the wall, but at least a covering on the wall would have been nice. The TV is sturdy and mounted well (which I could have done myself). The cord just doesn’t look good (which is what I needed them for). I did get them to run a HDMI cord in the wall. The power cord just looks terrible. Will probably have to pay someone else to do this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really friendly i would really recommend it very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Rob work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was very excellent and good and we are very pleased with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and easy to use. It looks great on my wall!

    I would recommend this to a friend