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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the appointment because of a last minute cancellation online. Brandon and Tony installed my 43” new tv on the wall perfectly. Left no mess and explained the function of the apps and told me how to take the tv down off the wall if needed. Brandon put ties on the cords to make them look neater. They did a great job! They were professional and worked quickly and quietly. They were right on time! Thank You so much.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was professional, fast and clean. Put on shoe covers to keep your clean without asking. Answer any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Set up Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was what really made the deal. The team was so fast, so responsible, so thoughtful and helped make sure everything was set up properly. I was truly impressed. I will continue to work with Best Buy and I have continued to have great experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my 36" tv mounted on to the wall. The Best Buy person did a good job and was very friendly. However, he wasn't able to program the tv because the remote had batteries that sat in it for 2 years and the batteries were bad. So, unfortunately I paid for this service but didn't get it done for me. My fault, but very frustrating!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s costly, but it’s done well. For the smaller televisions I would say it’s not necessary, but for a larger tv (ie 70” or above) I think it’s better to have them do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic, the Geek Squad came and not only put up my new TV, they even installed my soundbar up, because I purchased it separately and did not set it up with Geek Squad yet, they were super nice and when a head and put it up for me, and I really appreciate that extra effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv to wall and put in a wall cord eliminator.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV with all the devices that were recommended. It looks Great on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They were professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. Everything set up and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my outdoor pool tv which was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my outdoor pool tv which was on a stucco/cynderblock wall and it was done perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They knew exactly what to do and did it professionally !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hung our new TV and it looks fabulous. The 2 gentlemen were professional, courteous and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time did the work work that was needed in a very professional manner and did a good job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent mounted my 55 in., Sony Bravia XR OlED TV to my bedroom wall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two (2) guys that camer were excellent and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great installers would use Best Buy for anything they have. Courteous help. Installers so quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting bracket great design And installation was straight forward and easy to complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech was on time, knew exactly what to do and did the work quickly and efficiently. I will used them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job mounting new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very helpful. Took down old tv. Hung the new one. Then showed me how operate new tv!

    I would recommend this to a friend