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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Stellar Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed full motion TV wall mount and attached TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides hooking up my new television promptly, the tech took the time to explain its workings to me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount x instructions made it quick and easy to install and mount tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great installing tv, sound bar and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the installers were great. Would heartily recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad waited on me despite traffic had me la.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were very nice to my 90 year old mother in law

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Experience with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and personable. Would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing. Great location

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Corner TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed in a corner to hang TV on wall. Everything worked fine

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad great job as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as always, professional, friendly and setup just the way it needed to be. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation and the agent was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy delivery by the geek sqauad. Everything installed corretly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough explanation and demonstration of my new Samsung television. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job with the TV mounting. Really good communication too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and very up to date on mounting the TV on my current wall mount. They went the extra mile by moving the mount lower on wall as I asked. All good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very friendly team and very informative,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job, I would recommend this service to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and secured it even when I had doubts. But overall great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed quickly and done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount 2 televisions in my house. They were extremely efficient and did quality work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek installed mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service quick in and out. We haven't had problems so far.

    I would recommend this to a friend