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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and connected all equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed,Mounted and programmed all my device.Easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texts were very professional, quick And gave me good recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, fast, clean, looks great, I'm very happy with my TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, Efficient and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray was the Technician who helped me with the install. He did a great and efficient job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sophisticated home theater system's, this tech's the best. He added a new receiver and streaming device to a 10 year-old projector and 8-speaker sound system, and got the entire system working perfectly. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Well Done. I would recommend using them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived early and the installation when without a glitch! Very pleased with installation, clean up and instructions!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine with connecting the tv........

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad were quick and efficient mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV evenly and level, but since I have had tech support it has been a lot of miscommunication as to what the program offers. I was told initially that they would hide the cords, I discovered that that was an additional fee, which was fine but I wish I would have know before hand. I may have been a lot better without tech support. The Geek Squad however did come on yime, called before, and were very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean and easy install!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy way to get tv's mounted by using the best buy installers. Clean install and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Connect & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my TV with ease and in a short time. It is a true value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting tv on wall I love it keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and exact. Made the tv level. Were kind and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and Friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, follow-up, and advice from the team! And, the advice was on point. I am very pleased and happy with the outcome of my once slow laptop that would freeze up and hang for what seemed like forever on startup. It's now lightning speed. Thanks Geek Squad team, Eric at Pinecrest BestBuy. You guys rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me so much hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in preparation for a satellite connection. They were efficient, tidy, and very helpful. I'm so pleased with both the TV and the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three guys made short work of the installation and setup. They were obviously experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great and 2 yrs latervmy tv is still mounted and my kids are rough so I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went very well and the Geek Squad team were very good people

    I would recommend this to a friend