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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Average install, could be way better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount isnt completely leveled, but decent enough. Issue is the mount used is great, but the installer didnt tighten the bolts enough causing it to tilt to the left, and i have to adjust pretty often. Good news is they are coming out Thursday to replace TV with a bigger size, so hopefully i have a better experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installation , but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and quickly swapped out my TVs and installed them. My only issue was when they reconnected everything, they could not get some of the functions to work properly and could not return all my settings to what they were previously. I had to factory restart several of my devices and log back in to several applications. It was very time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing and hooking up my 85inch TV and Soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been superb each time they've come to set up our home systems. They're knowledgeable and great to speak to about everything. Every time, we've tipped when their services have come to our house because they go above and beyond and we appreciate a service just like theirs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Install of Flatscreen to Concrete Wall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a 65 inch flat screen from a different store, we were concerned with hanging this on the wall as it is concrete and more of a project than I would want to take on. It is always an adventure trying to find someone in the yellow pages that does good work/reliable/decent price. Geek Squad to the rescue! They showed up right on time, they were professional, and they were finished in no time at all! The TV has held up so far and we couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all cables. They also checked them to Make sure they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the new tv quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. All of my questions were answered. Would recommend this service to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got me right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. all went as expected and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and soundbar level and centered in the right place

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. Efficient and polite..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding installation on the remount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad agent Skylar was extremely knowledgeable, he respected our space by taking off shoes , and did a great job at mounting a 50 inch TV. Also made sure the TV was programmed. It's not cheap to use the Geek squad, but Man was it worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful upon installing my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong bracket for my TV, but the Geek Squad representative help to solve the issue and installed my TV. Everyone I spoke to on the phone said that they couldn't do anything, that I needed to make a trip back into the Bradley store. The rep interviend, spoke to his manager and the issue was solved without my going back to the Bradley store. I'm glad the rep went out of his way to fix the problem, and saved me the trip and additional time loss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job flexing for difficult install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing in a difficult location and with an exceptionally heavy tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from our installers! They were professionals and friendly. Our mounted television looks awesome in the space.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad installed my TV with no wires showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV with no wires showing Just alittle pricey after getting the bill was alittle shocked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me from insanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After what I had been through, this fast, smooth and helpful service made everything better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did what had to be done Expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set everything up. They were very helpful and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with installation, and even cleaned up. Very professional!

    I would recommend this to a friend