4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job. Very professional and cleaned up after

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting works and the installer was very nice and cleaned up the mess before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very knowledgeable and did a great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my TV's and connected them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they installed so fast and with a lot of care

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    the set up my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job setting up my. Also took all the warping and boxes with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with the TV. No issues with set up or installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smooth and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting went very smooth. Impressive since only one technician put up a 55” Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and Friendly service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, follow-up, and advice from the team! And, the advice was on point. I am very pleased and happy with the outcome of my once slow laptop that would freeze up and hang for what seemed like forever on startup. It's now lightning speed. Thanks Geek Squad team, Eric at Pinecrest BestBuy. You guys rock!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and connected all equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional and knowledgeable agents. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who delivered and installed my new 65 in LG TV did an excellant job with installation and then explaining the features of the TV, They explained how to use the remote to go to the Smart TV features. This is the fourth or fifth TV I had installed by them. Only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians and installed and mounted my television to the wall. Did a fantastic job. Would recommend them and use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice Geeks with a Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Geeks showed up on time friendly fast & did great with my new install & delivery

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians where very helpful, efficient and professional! I've recommended 3 people since my install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job done. Eager to go extra mile to get done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job. Very collaborative and eager to go extra mile to help get the job done. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional Geeks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. the geeks were professional, quick, and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by Brandon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon worked around a bad weather day and rescheduled the call and came out to our house as soon as weather was better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to mount my TV wasn’t from geek squad but he did a great job! Fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv hook up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine with connecting the tv........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was good but expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome. They listened to my problems with my earlier mounting and fixed several issues I had when I tried to mount my own tv in the past. Wish it were cheaper though considering I’m elite plus and a member — and since I bought the tv from BB initially. They gave me no discount or anything other than the basic % off for paying $200/year for the total tech membership.

    I would recommend this to a friend