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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hung the new TV with no issues, and helped move the old one. Showed us all the perks and set everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team showed up on-time and took great care to make the installation look great. The installers were detailed, took great care with the TV during the process, and cleaned up after themselves, including sweeping up any dust from the installation process. Cannot recommend this service enough if you are not overly comfortable completing the installation yourself, or just want to sit back and relax as the Geek Squad takes care of the installation for you. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps were respectful. Great installation job. explained features

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV Mounts on the wall did a great job. I would recommend them to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Nano Cell TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LITTLE TV FOR THE PRICE. GREAT PICTURE AND COLORS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided a high quality installation an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation techs were competent, courteous, answered our questions well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to get what I needed in a tight space.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no negative commit for Geek Squard service or the TV all was Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job installing tv with bracket on wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They seemed to know what they were doing and did i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I said above. They did their job - getting my Roku tv mounted and working and even with regularbtv included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and prompt service. The Squad actually arrived early and were Covid respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like to adopt these Geek Squad associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If customer service was this good with all my appliances I would have no troubles at all with buying with confidence. The Geek Squad is the best and the only fault I have with Best Buy is in the store. In the store they only have one antiquated wheelchair for the handicapped. No riders...shame on you Best Buy. I'm not sure with your size and sales volume if you are violating the ADA law. You need to check and be sure.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount TV was very professional and provided great service. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting in corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really great job of mounting the TV in the corner of the room which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome crew and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great and fast. Never had a better and more professional installation crew than these guys. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient in mounting TV....very good attention to details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Very Best Geek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and exceptionally professional. He assessed the area where the tv would be mounted and displayed. He measured the size and centered it to the best of the space's availability. He walked through the entire process and took all of the debris, and went to his next job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skilled and helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ease, speed and quality of their work it was a no brained to use the Geek Squad for this work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and knowledgeable personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert geek squad personnel mounted and set up my 65 inch tv. Then they gave me a quick tutor on the operation of the set.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Mounted TV and connected works well.

    I would recommend this to a friend