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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and completed the job in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job of installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Mitch and Rico) were very proficient. They installed my tv and attached all the other components I had. They made sure to test everything to make sure it was all in order. They were exceptional in explaining the functions and did a great job of cleaning everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Again, techs had tv mounted and connected in 30 minutes, granted mount was already installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out. worked very fast and efficient. they were great and explained things very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv in a perfect and professional manner. On time arrival. Durable mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad don’t waste no time they get the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love this!!!!! I would definitely recommend this purchase to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came to the house and went to work immediately installing the wall mount and then installing my new Samsung 55" TV onto the wall mount. They connected all the wires, making sure all my equipment was hooked up and working properly!! It was a great experience, and I feel it was money well spent, These people really knew what they were doing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is a great example of how the Geek Squad can make life easy for our customers! Having a new television and components installed is always exciting, and we hope you are enjoying the new setup. Thanks for stopping in to provide a review,and we invite you back to shop with us again in the future!

  • Rated 5 out of 5 stars

    Frame TV Mounting Above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of doing the special mounting for my frame TV above our fireplace. We were up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Strong wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has held the 65 inch tv solid for the last 5 months. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and timely to install our tv! Had no issues and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad member - great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti mounted two TV's and installed a thermostat. Very professional. Excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Friendly. Fast. Neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and polite. They were quick and mounted my 55” Tv in my family room with ease

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professionals agents, Showed up on time with product and ready to work..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install was the right choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys came in and mounted my tv in about 30 minutes. Very professional and left my house clean with no debris or boxes. Stellar service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I was very happy with the professional work that Chris Hernandez gave us he is a star, all 5 of them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Bracket system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slide tv wall mount. Not a lot more money, but makes moving the tv so much easier. Great addition. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service tech was professional, courteous, and helpful. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job mounting and setting up my tv!! They were very knowledgeable,neat and respectful!!!

    I would recommend this to a friend